What does avoided poor internet connection mean?

Andy D. #7195

I have no. Internet access I get this message avoided poor internet connection but I can't get on line (WiFi)

Mike

That message seems from an android device.
Did you try to reboot the router? Connect a computer with a cable?

https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix

Yelena

Android phones and tablets will attempt to test the Internet connection when connecting to your Connectify Hotspot. Sometimes they may incorrectly detect a poor Internet connection when that is perfectly fine.
You can disable this feature in Android:
On your Android device, go to Advanced WiFi settings.
Look for a setting that allows the Android device to automatically switch away from a wireless network if it thinks the network is bad. There are many different names for that option on different versions of Android. So try looking for something along the lines of:
Avoid Poor Connections
Auto Network Switch
Smart Network Switch
Once you find that option, turn it OFF

Whizz

Hi Andy,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
In the meantime, please check all the steps provided on the following faq link: https://fizz.ca/en/faq/my-device-cannot-connect-wi-fi-how-do-i-fix
Have a great day!
Radu