Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Can I get refund for a travel add-on I was not able to use?I have bought a travel add-on for data in US and I was just able to use once or twice, after doing … -
This is your last reminder. Please book a new appointment?I keep getting an email which tells me to reschedule the delivery of my modem. However, the install…
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Mobile app not working?I had Fizz internet installed yesterday, along with the mobile app. Later in the evening, the app w…
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I need to change my app number in installation appointmentI need to change my app no. In installation because of I have mistake my app number 2 and it's on a…
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I am continuesly receiving a message that I missed one step or two?I have signed up for an internet plan, paid the cost of plan and I am waiting for your technician t…
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Internet WiFi Down againInternet WiFi connected vht says no internet on all our devices. What is the status? It's been down… -
When is data going to be up again?Fizz was under maintenance and my data wasn't working on July 31 it's August 1 now and it's still n…
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Internet installation scheduled for August 1st, 2019. Is the modem delivered by mail?A fizz technician is scheduled to pass by between 7:30 AM and 12 PM for installation of my home int…
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Reschedule Installation Appointment?My installation was scheduled for this morning (Wed, July.31) between 7:30am and 12pm. But, unfortu…
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What if i just want to try it ?What if i want to try the Fizz internet for few months and i wanna stop using it . How does it work… -
Home Internet connection via Apple Airport?I am planning to subscribe to Home Internet. The actual configuration (with Videotron) involves an …
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Pas d'opérateur au Nevada ?J'ai pris un forfait données pour les états unis. Je n'obtiens pas d'opérateur pour utiliser mes do…
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Paiement 2eme mois refuse par la meme carteJ ai recu un email comme quoi le paiement n est pas passe avec ma carte de credit. Pourtant c est p…
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J’aimerais me faire rembourser 57$ car je n’ai pas accès à internet et on m’a chargé?On m’a chargé 57$ pour quelque chose dont je n’ai pas accès. J’aimerais me faire rembourser
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Les même problèmes de connexion persiste? The same connection problems are still thereUne fois par jour, la connexion au réseau wifi devient impossible et cela indéfiniment jusqu'à ce q…
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Without internet for 5 hours now... fix it?no internet at home for 5 hours now
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What is the *upload* speed that comes with the 10mbps plan?What is the *upload* speed that comes with the 10mbps plan? 10 Mbps? (like in the Plan Selectio… -
Home internet: Same price after beta period if I subscribe now?If I subscribe for home internet now (while the beta prices are on), will I still have the same pri…
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Why does the modem hide system logs from cusadmin?I've been battling an internet disconnection which seems to be happening every day at exactly 11:40…
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Internet résidentiel ne fonctionne pas, que faire?!Need help! L’alimentation et le câble coaxial sont bien branchés, les voyants lumineux du upstream … -
Connecter un deuxième modem via un câble coax splitter?Est-ce que c'est possible de connecter un deuxième modem via un câble coax splitter? J'ai essayé av…
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Jai manquer mon rendez-vous avec le technicien que dois-je faire ?Jai manquer mon rendez-vous avec le technicien pour un nouveau branchement que dois-je faire ?
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6 days no internet. No end in sight? Do I just cancel?I updated my payment method but my account got suspended. The payment is up to date and the payment…
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why my internet is not working?hey the wifi is not working properly .. please reply me as soon as possible
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internet does not work and customer service barely exists?Got lucky and managed to chat with a CS rep earlier today, went through all the steps you could ima…
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