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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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What happens to an upgrade if you remove it?I only just found out about these upgrades yesterday so I apologize if this is a dumb question. I s… -
No wifi - saying I have incorrect password for my network!Our internet stopped working suddenly yesterday night around 8:45 pm. When I tried to connect to ou… -
Is the Internet plan reliable?I'm considering the Internet plans since they're cheaper than other companies, but is it reliable? … -
Does the supplied Modem/Router combo included with the subscription offer gigabit Ethernet?Does the supplied Modem/Router combo included with the subscription offer gigabit Ethernet? -
The wifi doesnt workI did all the steps the lights match but I can't connect ?
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Est-ce que je peux transférer ma facture à quelqu'un d'autres ?Je déménage et j'aimerais transféré ma facture d'internet à mon ancien coloc qui garde l'appartemen…
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will fizz router support for WPA3 support from firmware update ?just saw iPhone iOS 13.1 supporting WPA3 Wifi connection now, wondering if fizz wifi router will up… -
I can't find coaxial outlet in my houseSo what do I do now, cancel my appointment? Any solution?
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Internet neww installationHi guys, Fizz will do my internet installation today. At my house we don't already have the interne…
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How can I increase Gigas internet in my plan?How I can increase de Gigas internet in my plan monthly?
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Failed paymentI just received an sms and email saying that the monthly payment didn’t go through for my Fizz home…
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I need to let the technician know there is a code to get in — how?How to communicate special info to the technician
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How to give a QoS to my PS4 ?Hey ! My PS4 is down after 5 min when a play Fortnite. How to create a QoS connexion to my PS4 ?
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How to make the modem into bridge mode?I am trying to turn my Fizz Modem into a simple modem (no router). I see some answers showing that…
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Wi-fi keeps droppingSo since 2 weeks the wi-fi on my modem randomly drops, then reconnects 20-30 seconds later. It happ…
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Did anyone receive a letter from the Government of Canada regarding packages for $10 per monthDid anyone receive a letter from the Government of Canada regarding packages for $10 per month? did… -
Fizz Internet coming to Ottawa? Based off a survey receivedHey guys, *****************************************************************************************… -
Why did my technician never arrive?Context: I made an appointment for home internet for September 11th. I had a birthday to attend an…
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change address for wifi ?HI so apparently I entered my address wrong (forgot to add the appartment extension) so I can't get…
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home internet installation problem, cable was cutted of at appartment? what can I do?We had appointment for installtaion, The cable of videotron was cutted off by previous tenant. So t…
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Refund not recievedI had a canceled appointment for internet home installation. in Chat your Colleague (Catalin) said …
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can i have home internet if i don't have a coaxial outlet?i do not have a coaxial outlet at home. Can I install fizz home internet?
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Comment se passe l'installation du câble coaxial ?Bonsoir, J'aimerais avoir le WiFi dans mon appartement mais il n'y a qu'une prise ADSL dans l'appar…
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Save button doesn’t work when adding my billing address?I added my new credit card info into payment options, but when it came time to add a billing addre… -
data on android?Data on android not working even after manually configuring APN as per instructions
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