Wi-fi keeps dropping

So since 2 weeks the wi-fi on my modem randomly drops, then reconnects 20-30 seconds later. It happens multiple times per day. It used to work fine, ever since I got it in May. Anybody know how to fix?


  • Gates
    Gates Posts: 833

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  • Whizz
    Whizz Posts: 10,214
    Hello Jody,
    Can you please tell us if the issue is solved using the instructions received here?
  • Nope none of that worked. I don't have a router to put it in bridge mode so that's the only thing I haven't tried.
  • Whizz
    Whizz Posts: 10,214
    Hi Jody,
    I am very sorry for the inconvenience. Can you please contact us via live chat? Here you will find the steps to access the chat bubble: https://fizz.ca/en/contact-us . We will need to do some manipulations in real time and if there is the need, we will send you a technician to check the connection.
    Thank you for your cooperation!
    Have a good one!
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