Home Internet Installation?

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I had an installation scheduled for Sept. 7th between 7:30 am and 12 pm but nobody showed up and there is no way to contact Fizz as there is no chat bubble and nobody is replying on the Facebook Messenger. I want to cancel my WifI and get a refund for the amount paid, because this is completely unacceptable and wasted over 6 hours waiting for somebody to show up at home. How can I get a refund with no communication platform whatsoever with Fizz?

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  • Gates
    Gates Posts: 835 ✭✭
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    In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best Answer button under the answer you deem to be the best.

  • Whizz
    Whizz Posts: 19,711 admin
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    Hi Andrew,
    As I can see the technician did show up, only that he was a little late due the high amount of work. The Home Internet plan is active on our end. I hope you enjoy your brand new service.
    Have a good one!
    -Bogdan
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