Home Internet Installation?

I had an installation scheduled for Sept. 7th between 7:30 am and 12 pm but nobody showed up and there is no way to contact Fizz as there is no chat bubble and nobody is replying on the Facebook Messenger. I want to cancel my WifI and get a refund for the amount paid, because this is completely unacceptable and wasted over 6 hours waiting for somebody to show up at home. How can I get a refund with no communication platform whatsoever with Fizz?


  • Gates
    Gates Posts: 835 ✭✭

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  • Whizz
    Whizz Posts: 19,711 admin
    Hi Andrew,
    As I can see the technician did show up, only that he was a little late due the high amount of work. The Home Internet plan is active on our end. I hope you enjoy your brand new service.
    Have a good one!
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