Refund not recieved

MaxSider
MaxSider Posts: 2 ✭✭
in Internet
I had a canceled appointment for internet home installation. in Chat your Colleague (Catalin) said it was refounded. I could not find were refound done

Answers

  • Fling
    Fling Posts: 9,194 ✭✭
    Check your refund in my plans > transaction history > payment refund
    .
    If is not there You have to contact the support again
    CHAT
    Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    The business hours: every day from 8 a.m. to 9 p.m. (EST).
    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
     
    FACEBOOK
    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
     
    CONTACT FORM
    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
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