Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Is your internet down?Since this morning I can’t connect to the internet. I’m in Laval, Am I the only one? -
Is Fizz internet reliable?I want to use Fizz internet but I'm scared that it doesn't perform well? How is it for you guys?
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Why tv streaming doesn't work properly with Home internet?While I watch tv streaming the wifi cuts off a lot. I tried also with the ethernet cable but is th…
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Forgot the password to my Wi-Fi ?I just got a new phone and want to connect it to Wi-Fi but I forgot the password. I would just like…
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For Fizz internet, do we have to pay for a modem?I saw that I have discounts for internet and I might be interested, but need to know all the costs …
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How do I connect to my network drive?I have plugged an external hard drive into my Fizz router. I am using a Mac and trying to connect t…
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How to contact clientele service ?It's only work online?
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Account not registered!!I am not getting charged for my service, and I dont see my service in my plans. Can You please let …
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How do I get a price match ?I have found that Fiib.ca offers a better internet deal 60Mbs, also unlimited for 39.99$ The same …
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My apartment burned down. How can I suspend my internet service until I can get back in? How do I geThere was a fire in my apartment. It will be uninhabitable for about 3 months. I would like to su…
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How to add a new service address?I have made an appointment to move the internet to a new address. But I want to keep the internet s…
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Do you receive a phone call by technician?Does the technician call my phone number Incase my bell doesn’t work?
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Technician is coming today to install internet, anything that I should beforehand?Hello, As the title states, today I have my home internet installation appointment and I live in a … -
You fail to provide the serviceI had an appointment from 17h to 21h and one showed up either call it is like the appointment neve…
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After connecting to Philips Hue bridge for the first time it goes to Offlline after some time intermAfter doing the reset and disabling dual band and resetting the router and Hue bridge it connect fi…
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Why can't I connect to the application?I'm trying to configure some stuff on the Fizz Wi-Fi application but it keeps telling me "The …
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Does anyone have same problem cant connect Philips Hue bridge to Fizz Modem?I have connected my Philips Hue bridge to Modem using ethernet cable but while trying to connect us…
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Extra ChargeHello, I have an appointment for Internet installation. The technician by Videotron told me there w…
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Fizz Technician Work Hours?Since i'm not home most of the time, does or will fizz technician deliver the internet modem after … -
Xbox 360 can't connect to WiFiCannot connect Xbox 360 to the WiFi network. Can connect to the LAN via cable. Tried inputting manu…
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Payment problem, no idea what could beHi! I am new in this Fizz community and I am trying to set up an internet installation appointment …
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Modem and Router?I’m very picky with the modem and router. I was wondering is Fizz allows customers to use their own…
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Why I can’t subscribe to home internet??I am trying to subscribe to home internet but when I choose my address and apartment number it tell…
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I canceled my reservation but I needed to reschedule. Will I have to pay again for modem?I have this issue. This morning I was charged for a modem (I already have one). I just want to acti…
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Installation didn't happenThe technician came and said it was impossible to install Fizz due to the location of the Videotron…
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