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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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How to request refund?I just order for internet modem and my SIM card for mobile, delivery status is sent but i dont have… -
Im tired of WAITING.I rescheduled my appointment VIA CHAT and now its been marked AS MISSED for the SECOND time........…
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How can I change the IP of my modem?I need to change my IP and I cant find the way to do it. Please help me with this. Thanks
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Fizz technician was not able to install the service. Appointment marked as missed. What should I do?The technician came to the scheduled appointment and was not able to install the service. He was sa…
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My Internet is down. I am in Montreal, Rosemont. When my Internet will be recovered?I do not have internet in Rosemont, Montreal for more than an hour. When the service will be recove…
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Changing Address didn't change and my appointment was missed? But my internet was delivered and is wI just moved, but the address of my account hasn't changed because it says I missed the appointment…
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Disable modem wifi or residential gateway?I chose to not use the wifi provided by the cable modem since my Asus router is far superior. I ch… -
Fizz iOS wi-fi app crashes when clicking device “advanced settings”?I’m using the wifi app on iOS 13.3. I go to device listing and goto “advanced settings” (or “Appare…
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why is my interent pending?i just reactivated my internet and it says pending
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Google Home Mini Crashing WiFi Network?Every morning around 3AM, my WiFi network goes down. I read on various forums that it is caused by …
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My internet is down, when will my internet come back?My internet down for a couple of hours already. In NDG. When will it come back?
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Internet lag spikesAnyone else experiencing lag spikes and frequent high latency these past couple of days? My interne…
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prepaid mastercardI've purchased a vanilla mastercard for the purpose of paing this months internet fee as my wallet …
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Anyone else completely lost their internet connection in Montreal on December 24th??My internet is not working, I've done possibly everything you can think of trying to restore it. Th…
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Is there internet outage in Saint Laurent on this Christmas Eve?No internet on Cote Vertu west
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chat/payment?the chat bubble fo support is not appearing and i really need to talk to someone. On the website it…
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Your payment failed ?I received an email at 1 pm, I had two cards on the system but I had a problem with the default CC…
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Can I see signal strength via Modem admin pagesI found the original PDF of the cable modem and I see that the status screen is capable of showing …
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Connecting Families ProgramDoes Fizz offer a connecting families program(https://www.connecting-families.ca/)? Or any plans fo…
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Problème de paiment?Sur mon compte il y avais 2 carte et j'ai voulue en ajouter une nouvelle j'ai supprimer la 2ieme et…
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Part -2 After connecting to Philips Hue bridge for the first time it goes to Offlline and unstableSorry for the duplicate question But I cannot reply to the first question https://community.fizz.ca…
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Revert back to BETA prices please?I have changed the plan to the old 60Mps in my new address but paying 50$/month, since I was the be…
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Is your internet down?Since this morning I can’t connect to the internet. I’m in Laval, Am I the only one?
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Is Fizz internet reliable?I want to use Fizz internet but I'm scared that it doesn't perform well? How is it for you guys?
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Why tv streaming doesn't work properly with Home internet?While I watch tv streaming the wifi cuts off a lot. I tried also with the ethernet cable but is th…
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