Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Why doesn’t my STB (Setup box) have any internet signal when connected to Fizz router/modem?I have a setup box used for streaming tv that seems to have lost connection with my new fizz router… -
internet may not be available?When connecting my phone to my fizz router/modem it comes up a message "internet may not be av…
-
My modem is not turning on, what should l do?I tried everything, who do i contact to get another one?
-
Does Fizz Internet include an antivirus?Hi, I was wondering if Fizz offers an antivirus plan with its internet service? -
Is there a traffic counter for Fizz Internet?I know the plans have unlimited bandwidth, but I still find it useful to check internet usage from … -
Have Waited for 5 hours...?I have waited for about 6 hours since the confirmation of payment today and my home Internet is sti…
-
Je ne suis pas capable de faire mon payementLe bouton pour fair mon payement ne vx pas fonctioner
-
Not able to apply a bonus to my internet planThere seems to be a bug in applying a bonus to my internet plan. Few weeks ago I applied $2 discoun… -
Can I switch to fizz if I have DSL internet right nowIt says the technician will have to check cable connection, not sure what does this means? Should I…
-
Sine they both belong to Quebecor, is swapping from Videotron Internet to Fizz Internet require anytI've been with Videotron Internet since July and I would like to move to Fizz Internet since I alre…
-
Remote Desktop Protocol not working through Fizz Router?I have been using Fizz for a couple of months without out issues, but since the 2020 New Year have …
-
android tv connectionHi I have 3 hi quality android tv connected to the router by wireless, the main application which i…
-
Can I still get beta pricing for internet?Hello Fizz team. I know this might be a long shot but I currently subscribed to the 60Mbps plan at … -
how long to wait if i just reactivated my wifi?I juat reactivated my wifi account due to credit card fail. how long should i wait till it come bac…
-
Why MTU is set to 576 by DHCP?Hello. At seems that MTU sent by DHCP server is set way too low (576 bytes). Is there a good reason…
-
Services frozenI made my payment still my services ate frozen dont know what to do
-
my home address has no wire connection, who should I contact?I just applied the internet for my friend. but the technician went his home and said he need to con…
-
Why my internet speed is that slow?Hi there, I am terribly desappointed with internet speed and stability. I am paying for the biggest…
-
Can I suspend my plan for few months since I am not in Canada?Hi, Can I suspend my plan for few months since I will leave Canada for few months? Or I could only…
-
DHCP Reservation IssuesI am attempting to leverage the DHCP reservation functionality in the CODA modem router. However, … -
Internet not connecting?My modem does not connect to the internet
-
Quebec visiting Arizona, will I be able to use the FIZZ/ partner network/ coverage or will I requireWith Cellular Data turned on will I have internet access while in Arizona. I am a Quebec resident u…
-
Monthly Internet Service Invoice does not include my name in it. Any reason for the same?And any way to include my name in the invoice? This invoice is not being accepted as address proo…
-
Is Fizz Internet Cable to home or does it work with LTE?Does Fizz Modem connect Physically (By RJ cable / Co-lax (TV)cable) or is it over the Air? -
Why Can I not get Fizz Internet? I'm in the subscription area as shown on the mapI have Fizz as my phone provider but for some reason they don't seem to let me get Fizz Internet. I…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.