Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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My apartment burned down. How can I suspend my internet service until I can get back in? How do I geThere was a fire in my apartment. It will be uninhabitable for about 3 months. I would like to su… -
How to add a new service address?I have made an appointment to move the internet to a new address. But I want to keep the internet s…
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Do you receive a phone call by technician?Does the technician call my phone number Incase my bell doesn’t work?
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Technician is coming today to install internet, anything that I should beforehand?Hello, As the title states, today I have my home internet installation appointment and I live in a … -
You fail to provide the serviceI had an appointment from 17h to 21h and one showed up either call it is like the appointment neve…
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After connecting to Philips Hue bridge for the first time it goes to Offlline after some time intermAfter doing the reset and disabling dual band and resetting the router and Hue bridge it connect fi…
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Why can't I connect to the application?I'm trying to configure some stuff on the Fizz Wi-Fi application but it keeps telling me "The …
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Does anyone have same problem cant connect Philips Hue bridge to Fizz Modem?I have connected my Philips Hue bridge to Modem using ethernet cable but while trying to connect us…
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Extra ChargeHello, I have an appointment for Internet installation. The technician by Videotron told me there w…
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Fizz Technician Work Hours?Since i'm not home most of the time, does or will fizz technician deliver the internet modem after … -
Xbox 360 can't connect to WiFiCannot connect Xbox 360 to the WiFi network. Can connect to the LAN via cable. Tried inputting manu…
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Payment problem, no idea what could beHi! I am new in this Fizz community and I am trying to set up an internet installation appointment …
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Modem and Router?I’m very picky with the modem and router. I was wondering is Fizz allows customers to use their own…
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Why I can’t subscribe to home internet??I am trying to subscribe to home internet but when I choose my address and apartment number it tell…
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I canceled my reservation but I needed to reschedule. Will I have to pay again for modem?I have this issue. This morning I was charged for a modem (I already have one). I just want to acti…
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Installation didn't happenThe technician came and said it was impossible to install Fizz due to the location of the Videotron…
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Appointment?When will I be notified for internet modem dilivery
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How much time does it take before I receive my modem/router once I ordered it?Hi, I want to switch for Fizz internet. I would like to know how much time does it take before I re…
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I want to add a wifi extender range for my dead spots says need a WPS button on my modem?Is there a WPS button on my modem as i wish to add a wifi ranfe extender for my deAd spots
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Internet Coverage Map for Ottawa?Has there been any word from Fizz on how the expanding of coverage for their internet service is co… -
How much time does it take to deliver my modem/router once I ordered it?Hi, I want to switch for Fizz internet. I would like to know how much time does it take before I re…
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Can I split my wifi bill between 2 accounts (i.e. 2 credit cards)?Can I split my wifi bill between 2 accounts (i.e. 2 credit cards)?
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Why is wifi not appearing on laptop and always disconnects??My wifi always disconnects by it self and sometimes it appears on my laptop... and sometimes it doe…
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Problem with wireless adapter or access pointProblem with wireless adapter or access point - this is the issue why i cant connect to the Fizz in…
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Access to internet?I have no access to internet and I need to work urgently. Kindly one of Fizz agents contact me to s…
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