chat/payment?

Jean R. #15247

the chat bubble fo support is not appearing and i really need to talk to someone. On the website it says that you accept prepaid mastercard but suddenly, vanilla, on of the sole prepaid mastercard/visa providers does not work on reccurent charges. I woud like to know if it woud be possible to make this months payment a one time patment to avoid this problem...I just happened to get my wallet stolen and had to cancel my credit card. I have no other option but guest coming over tomorrow anyway? thank you to whoever reads this

Mike

You got an answer here
https://community.fizz.ca/questions/2184495-prepaid-mastercard

A Whizz is a Fizz employe

Jimmy N. #14505

You need to
1. Login
2. Solution Hub
3. Go to a specific topic, otherwise no bubble will appear
Hope it helps

Nini G. #13860

Communicate with them by messenger, that’s what works best for me.By the way you got an answer for the Whizz on your first question.

MichelP

Jean,
Please,
see, this link: https://community.fizz.ca/questions/2184495-prepaid-mastercard
I dont think Fizz accept those prepaid credit card.
Please, communicate whit them by chat:
https://fizz.ca/en/faq/what-payment-methods-can-i-use
or Facebook:
https://facebook.com/fizz.ca/ Click: Send Message

Berts

Communicate with Fizz by chat or messenger....

Fizzy

Whizz already gave you an answer in your other post.

 

You need to register a card that is associated to your name and address. Unfortunately Vanilla prepaid cards do not meet this criteria.