Forgot the password to my Wi-Fi ?

Toka
Toka Posts: 1 ✭✭
I just got a new phone and want to connect it to Wi-Fi but I forgot the password. I would just like to know where or how I could find it

Answers

  • Mike
    Mike Posts: 21,599 ✭✭

    If you did not change, you can find in the back of the router

     

    https://fizz.ca/en/faq/how-install-my-wi-fi-modem

     


    • Write down your modem's network name & password

      Find the network name (Default Wi-Fi Network) and password (Default Key) printed on the back of your Wi-Fi modem.

      COMMENT4

      If the network name (Default Wi-Fi Network) does not appear in the list of available networks on a Wi-Fi enabled device, it means your Wi-Fi modem's update is not complete. 

      Pay close attention to characters that are similar, such as O and 0, as well as I and 1.


     

    If you want to re-enable the Wi-Fi capability of your Fizz Wi-Fi modem, you'll need to reset it to its factory settings by holding down the reset button on the back of the device for ten (10) seconds.

    Once your modem has restarted, follow the same instructions you used when you initially installed it.

  • Fizzy
    Fizzy Posts: 11,824 ✭✭

    If you changed the password and forgot it, you can reset the modem back to its factory settings.

    https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it#5

  • MichelP
    MichelP Posts: 8,731 ✭✭
    Toka,
    If you have not change it, you will be able to find it in the back of you Fizz Modem.
  • Nini G. #13860
    Nini G. #13860 Posts: 1,219 ✭✭
    If you have change it, communicate by messenger with them.They will help you.
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