prepaid mastercard
Answers
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The credit card must be accepted since it what they say here
https://fizz.ca/en/faq/what-payment-methods-can-i-use
For the reset you need to contact the support, click on the link and wait for 10-20 seconds
IMPORTANT
When you enter the information for your payment method, the billing address associated to your card must correspond to the address you declared to your bank for that card. The right info must be entered in the corresponding fields, and the address needs to be 100% identical. Pay attention to the following items:
- The name of the street (Ave, avenue)
- Special works (Saint, St, Ste)
- Hyphens
- Spaces
- Spelling
If the address and postal code that you associate to your payment method are not identical to that declared to your bank, you won’t be able to add this payment method.
Having difficulties, and you reached the maximum number of attempts?
If a message informing you that you have reached the maximum number of attempts pops up, contact our Customer Service team: log into your Fizz account and simply click on the chat bubble located in the lower right-hand corner during our business hours.
3 -
Hello Jean,
Please be aware that Vanilla Visa or MasterCard are not accepting recurring payments and they will not be working on our site for this reason.
On the other hand, I have reset the payment method addition limit. Please try with a different browser or log out from your account, clear your browser cache memory and cookies and then try in incognito mode. Please make all the necessary checks during the addition of the Canadian Visa credit/debit card or MasterCard credit card and be sure that the billing address you are writing on our site is exactly the same as the one shown on the card's bank statement.
For more regarding this, please take a look at:
https://fizz.ca/en/faq/what-payment-methods-can-i-use
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
Have a good day and Merry Christmas.
Catalin9
