Most Recent Discussions
My Mobile
Archives for July 2022
Discussion List
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short trip to the USHi, I just signed up for the Quebec/Canada plan. Next week I am going to the US for two days. I don… -
New mobile plan is in 3G not LTEwhy on Earth this is not LTE as it should? -
How do travel add ons work?I will be traveling to the USA and want to know what travel add on I need to use Google Chat? -
Will I keep my legacy cell plan if I switch sim cards?I have been with fizz since the start and have a pretty good plan I will be leaving for the states …
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Volte - why Fizz doesn't ask clients to buy a new sim and Fizz credit it in the next bill?Why Fizz should send invitation in batches and ask the clients to wait until it's our turn. Plus fi…
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No confirmation on the site or on my email after I ordered a sim cardHi! I ordered a sim card a few minutes ago and the request didn't seem to process. I put in the inf…
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Mobile connection issueHi, I'm in Quebec, french Canada, and enable to join any one by phone or text for several hours. …
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New phone is not workingReceived a brand new Phone. I have started to configure the phone and the screen turned white how c…
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activationwhy can't i activate my new sim card?
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What do I do if the Sim card I bought is outdatedFIZZ users are purchasing a VoLTE Sim card at Couche-tard stores. There is not really any way to c… -
my SIM cart does not work anymorehello , my sim cart does not work anymore ,i tried everything :/
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What is going I currently have no service, but account is active ?Yesterday couldn’t make calls and this morning I woke to no service? And my account is in good stan…
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No phone calls sent or received all dayMy phone has not been working since this morning. I cannot receive calls nor can I make phone calls…
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I cannot connect to fizz mobile data.It shows as connected but I cannot get data. It says LTE+. When I reboot i get "sign into netw…
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Why can’t I make or receive calls despite having unlimited minutes?As of this morning, every call made to me or that I tried to make sends me a text message saying: “…
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SIM Card Not Being Detected when Plan is ActiveI activated my SIM card, transferred my phone number to Fizz and built my phone plan but now my SIM…
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Call blocage_You said it is fixed since 1 pm but it it's 5 pm and I I still can't call or be calledAs I menstionned in many ways today, I can't call or receive any calls since this morning, I live i…
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Travel add onI'm in Europe and already spent my 1gb travel add on... I bought another Gb, but it doesn't work, m…
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My friend wants the price I’m payingHello, My friend wants to be with Fizz once she found out how much I pay for my plan. I had my plan… -
Phone plan old priceI’ve been with Fizz for a while and would like to upgrade my plan. The plan has gone up. Is it pos…
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did not get email confirmation after changing my planHi, I changed my phone plan for the next cycle, was accepted on the fizz website which stated I wou… -
Phone minutesWhy can't I use the minutes bought for class beyond a month? Why can't I just just use the 60min?
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Add-on 2GBHi I purchased a 2GB add-on on July 4th and when I checked yesterday, it is GONE. I usually consum…
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The "Adjust plan" link has dissappeared from the Manage Plan page.Hi, I have 2 lines/plans and one of them (the oldest one), when I go to its Manage Plan page the &q…
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