Call blocage_You said it is fixed since 1 pm but it it's 5 pm and I I still can't call or be called

adil I.
adil I. Posts: 4 ✭✭
edited July 2022 in My Mobile

As I menstionned in many ways today, I can't call or receive any calls since this morning, I live in Montreal, my plan is paid and my phone has no technical pbs, the pnly thing is that I spend the last few days in Ontario and bought somne add-on.

Now back to Montreal, every time I try to call I am blocked and I am told by automated voice and message that my plan does not allow this call and I have to buy somme add-on, The worst part is that if sombody calls, the automated message tells him that my number is no more active.

I work with this numbe and I am very very disapointed.

Best Answer

  • Whizz
    Whizz Posts: 23,466 admin
    Answer ✓

    Hello adil I.,
    I am sorry for the situation encountered,
    I have escalated the situation to our technical team to verify why your services have not been re-established as well. 
    You can see the ticket in your account> Overview section.
    As soon as the issue is solved, you will be informed via email. 
    Have a great day!
    -Eugen

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