The "Adjust plan" link has dissappeared from the Manage Plan page.

ricardor

Hi,

I have 2 lines/plans and one of them (the oldest one), when I go to its Manage Plan page the "Adjust plan" link is not there. It's not related to the billing cycle dates; I've been checking for 3 weeks now in hopes that it shows up but nothing so far.

How can I get it back?

Whizz

Hello ricardor,
I am sorry for the situation encountered,
I have verified your account and I can see that the button is not there.
I escalated a ticket to our technical team to fix it.
You can see the ticket in your account> Overview section
As soon as we have news, we will contact you via email.
Thank you for your understanding!
Have a great day!
-Eugen