Internet
Archives for June 2020
Discussion List
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Internet is down, then comes back when I reboot the modem, and then goes down again after a few hourInternet is down, then comes back when I reboot the modem, and then goes down again after a few hou… -
I want to Cancel?I need to cancel my plan. The tech came to my house but required drilling a hole in my brick wall. …
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How can I upgrade or downgrade from an Internet plan?How can I upgrade or downgrade from an Internet plan? What is the process and when can I do this? …Accepted Answer Closed Nico L. #24651 13 views 5 comments 22 points Most recent by Anne-laure F. Internet
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Can someone else receive my modem?Hello, I will move in on the 1st of July and I work from home so I need to have the connection as s…
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I'm temporarily moving to another province. Can I transfer my Fizz Internet account + modem with me?I'll be staying at another location in N.-B. for a couple of months. I want to know if Fizz provid…
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Home Internet change the next day?It is advertised that the Internet speed is applied the next day, but I upgraded my service from 60…
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How to choose the right internet speed? (FCC & CRTC Guide)Hi! I have a great idea to share with you some guide how to choose the right speed. The guide is fr… -
Modem only has 2 lights after restarting?My internet hasn’t been able to connect since this morning, I did a troubleshoot through the app, I…
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Commercial address converted to Residential now 3 years - system still recognizes as Commercial ?The system say's my condo apartment is commercial - but this is not the case - It's been Residentia…Accepted Answer Closed David M. 49989 14 views 7 comments 9 points Most recent by EdmTrance Internet
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New construction - unable to locate address?I'd like to sign up for Internet but my address is listed as commercial space. This is a new condo …Accepted Answer Closed Pawel M. #24551 4 views 5 comments 9 points Most recent by EdmTrance Internet
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Is the fizz Wi-Fi down I have no home internet and I have rest my router?Where is best to get a live update of the service status?
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does my internet reach my home?does my internet reach to my house? *****
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Modem delivery date is glitching, input June 23 and it keeps saving as April 6th. How can I confirmModem delivery date is glitching, I input June 23 and it keeps saving as April 6th. How can I confi…
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Can I have on my account 2 different modems at 2 different address but only have 1 account to pay?I am changing cities but my spouse in staying in our current home, can I get a new modem at my new …
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My Internet is not workingHow can I contact??
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First activation, router error ?Just plugged everything as the paper said after the visit from the technician but i'm not able to c…
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modem port forward and WiFi signal strength?Hello. I want to know if we can forward custom port easily on the modem UI? also I was wondering if… -
Effective immediately Plan UpgradeCan I upgrade my plan and the change take effects immediately ? (not a my next billing occurence)Accepted Answer Closed Geoffroy D. #7552 10 views 4 comments 7 points Most recent by EdmTrance Internet
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Why the installation date is changed automatically to another date?I tried several times to put an order for my home internet and the installation date that I've chos…
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I have a notification saying to finish my subscription to Fizz internet but I don't know what step tI just subscribed yesterday to the internet and I got the receipt, but I received the notification …Accepted Answer Closed Eric S. #24342 7 views 2 comments 12 points Most recent by EdmTrance Internet
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I pay for 120mbps and only get 30 mbpsI am not able to play online because of the low speed. I only get 30 mbps when I do internet speed …
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Static IP possible with Fizz now!I have my modem in bridge mode, and as long as I keep my MAC address same on my own router Public I… -
DNS Issue on using PfSenseCan somebody help me looking at this post I am having a DNS issue. https://forum.netgate.com/topic/…
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Locked out after changing router access password?I identified a bug where you get locked out of the web interface and cannot log in to the router af… -
Is Fizz internet cable internet?Id like to know if fizz internet is cable internet? Also, is it reliable?Accepted Answer Closed Caroline H. #24323 102 views 5 comments 17 points Most recent by Jambonneau Internet -
Why is the appointment date wrong? It says april instead of june and also the date is wrong when setWhen trying to set an appointment for the internet plan. The month and day is wrong. It is suppose …Accepted Answer Closed Ian L. #24322 13 views 5 comments 10 points Most recent by EdmTrance Internet
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How can I install the internet if someone is already suscribed at the same address?I am moving on july 2nd and I want the internet installed in the first few days of the month but th…Accepted Answer Closed Clara T. #24310 10 views 4 comments 10 points Most recent by EdmTrance Internet
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What is the best way to switch over the person to is incharge of the apartments wifi?My roommate is moving out in mid-July. I would like to know the best and most cost-effective way of…
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Installation date incorrectI'm chosing 27 June but it shows me 06 April
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Cancel interruption of my service?***URGENT*** Hi! I have an emergency concerning my internet service. I scheduled to move my service…
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