Home Internet change the next day?

The P.

It is advertised that the Internet speed is applied the next day, but I upgraded my service from 60Mbps to 120Mbps two days ago and I still don't see the change. Is the next day change really happening in some cases? How long could it take really?

KingKong

Hi The, The change is supposed to be applied instantly. I suggest you try to contact the customer Service either on Facebook messenger (https://facebook.com/fizzca.) or Fizz Website by oppening this link https://fizz.ca/fr/faq/comment-modifier-mes-renseignements-personnels and simply scroll down until you see the Green Bubble, Click on it to start your Chat session with the customer service. Good Luck, they will be able to help you ! !

The P.

Thank you, Anthony!
I never get to see the chat bubble so I'll go on Fb.

KingKong

A pleasure, try it this new link that I updated.. it should be working fine just scroll down.
https://fizz.ca/fr/faq/comment-modifier-mes-renseignements-personnels
Otherwise Facebook messenger is a good option. Have a nice day.
Don't hesite To choose my answer has the best to help me out reach level 5 !!

Whizz

Hello The,
I have checked your account and I can see you've contacted our support department and they've managed to assist you with this inconvenience.
If the situation persists, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
Have a nice day!
Nicolae Bogdan

Jean B. 15359

@The : let us know when your problem will be fixed by clicking on the green button “Choose this answer as the best” otherwise tell us more of your situation so we can help.

MichelP

The change of your internet plan will be only effective at the renewal of your billing cycle.