Commercial address converted to Residential now 3 years - system still recognizes as Commercial ?

David M. 49989

The system say's my condo apartment is commercial - but this is not the case - It's been Residential now for 3 years. - How can I proceed with account creation .

Mike

Try to contact the support and see if they can update their database.

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
3- The green chat bubble should appear after a few seconds in the bottom right corner.

MichelP

David,
Please, contact the Fizz customer service by chat about it.
Chat is available from 8h00 to 21h00 each day.
First, connect you to your Fizz account.
Then, types this adress:
https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
Wait a few seconds until you see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.

Aaron T. #7761

Like Mike Said Contact Customer Support, they can help you out

Takion

Just to let you know that my friend had the same issue he tried with support and there was nothing to be done they confirmed that the address was residential but still they could do anything

Anne-laure F.

Hello David !
It seems like a technical issue. You should contact Fizz directly :
Chat with Fizz :
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Their business hours.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
Leave a message on Facebook.
If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
Have a great day !

SuperFizzeur

Thanks for your fabulous question!
Hi David! Thanks 4 your beautiful question!
In your case i suggest you to contact directly fizz by clicking the green chat bubble available in your account dashboard or by chatting with a fizz rep on facebook under the name "Fizz".
It's been a pleasure to assist you today. Have a nice day!
If you have any further question, ask me!
Don't forget to mark my answer as the best!

SuperFizzeur

Hi David!
Problem resolved?