Most Recent Discussions
Internet
Archives for April 2020
Discussion List
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Made an appointment 12-5pm today no newsHello i made an appointment last week for today 12-5pm Routhier installation no news -
why my internet stops working in the past three days?I havefollowed all tehsteps asked in the solution panel. I have evenreset my internet box, chneged …Answered ✓ Closed Ayyappasamy 3 views 5 comments 13 points Most recent by Laurent S. #20268 Internet
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Installing/Delivery routerI've been going around in circle on your website for 10 minutes. I need a technician to deliver my …
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Installing/Delivering routerHi, The guy didn't come around to deliver the router, or if he did I did not hear him ring. Please …
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Unavailable internetI have signed newly with fizz and I received the modem. I connect the modem to my building plug and…
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Second router?My router needs to be connected in the living room. There's a concrete wall in my kitchen which kee…
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Intenet stops working 1-3 times a day.The internets in my house (cabled and WiFi) keeps getting intterupted around twice a day. The only …
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home internet speed ?I bought home internet speed of 60mbps (download) but am getting something between 18mbps to 40 mbp…
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Not able to connect to 192.168.0.1 ?I recently started with Fizz and after initial set-up have a hard time connecting to modem default…
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House number ?My appartment has a letter to it and the when you enter the appartment number you cant add that let…
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When will my $35 reward show up? When my plan is activated?Just subscribed to fizz. Booked my appointment to receive my modem/router. I applied a refer a frie…
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120Mbps plan only showing 10Mbps upload speed(instead of 20Mbps) when trying to upgrade?I currently have a 30Mbps plan which comes with 10Mbps upload speed. I am trying to upgrade to a 12…
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Chromecast doesn't work when I disable band steering?Hello everyone, I hope you are well! So I recently disabled band steering on the Fizz app to split …Answered ✓ Closed Thomas B. #21393 188 views 2 comments 9 points Most recent by Isabelle P. #15966 Internet
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What does the technician need to do for a first time installation?This is my first installation. Does the technician need to drill a hole for a cable? And once the m…
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Does Fizz Internet service Vanier?I am moving from Orleans to Vanier and am currently signed up with Fizz for mobile service. I tried…
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Fizz app can't connect to modemOn top of kudos points not showing up and unavailable chat support who can't fix it when they are a…
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Just Internet to my Phone!?I need just internet for my phone! Max 1G for trafic! You can give me this service? If yes, how muc…Answered ✓ Closed Jean F. #3921 13 views 4 comments 14 points Most recent by Isabelle P. #15966 Internet
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I never had service and my credit card was charged. Please reverseI canceled my installation but I was already charged on my credit card. Are you going to reverse t…
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Can I use the internet without Wi-fi ?I want to use only the cable feature. Is it possible ? -
Cable from street fallingHello. The internet cable coming from outside of the house from the general line is falling, who ca…
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Where do i find my WIFI password?Where do i find my WIFI password?
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Is there a way for me to control bandwidth allocation between devices - home internet?I recently got roomates and they are hogging the internet a lot, which makes everything go very slo…
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No internet??I have no internet connection!
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Is it possible my modem do not work anymore ?i think i need a technicien ive try anythingMy modem dont light and now for two day i switch the câble twice by new one To see if it fix the pr…Answered ✓ Closed simon F. 49507 37 views 7 comments 14 points Most recent by Nick M. #14999 Internet
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I have subscribed for 4go/mo But I am not able to use it why?I have a plan of 4go/mo but I am not able to use it when I try to put more than 3g/2g I lost the ne…
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Can the modem be used with my home wi-fi mesh ?Can the modem by only used as bridge to connect to my home wi-fi system (mesh), or are we forced to…
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How can I connect to my Fizz Wi-Fi app ?How can I connect to my Fizz Wi-Fi app ?Can anybody help me ? Pleaseeeeeee
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Why My internet speed is 20 mb when my plan is 60 ?Internet speed is very low 20 out of 60?
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Is is possible to have 2 different internet provider in the same house ?At this time i have a wifi with tnext but i plan on having a fizz internet will there be problem if…
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How to switch Wi-Fi on/off as needed?I am about to switch to Fizz and do not want to use the Wi-fi on the regular basis. In fact only my…