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Internet
Archives for April 2020
Discussion List
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Wifirouter set upp and appHi , I cannot find the app on my phone ( Says not available in the country ) + I managed to upload…Answered ✓ Closed Jean N. #20944 2 views 2 comments 12 points Most recent by Isabelle P. #15966 Internet -
Possibility to have access to faster Internet speedshi I know it's been asked already but with more working from home people, having larger bandwidth 3…
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I have a landline number with Text, if i buy the modem with fizz can i still keep the same number ?I have a plan that is wifi and landline number all included with tnext, if i buy the modem can i ju…
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How to control time of wifi ?I’d like to control the time for wifi on and off how does it work
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Internet is EXTREMELY LAGGY, paying for 30mb getting on average 15mb with very frequent failurethis is very frustrating
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I am not receiving what I pay forHello, Two days ago I changed my plan from 60 Mbps to 120 Mbps. My download speed is still under 60…
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internet slow?i just realize my internet is very slow, i pay for 60 when do speed on speedtest 30. why?
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Internet plans pricing?Hi all, I just noticed that the pricing for the 120mb/s is 60$/month on the site. I've had the 120m… -
Initial modem installationJust received my Fizz modem 45 minutes ago and I have the proper lights except the 5ghz. When I tr…Answered ✓ Closed Benoit L. #20816 18 views 4 comments 14 points Most recent by Isabelle P. #15966 Internet
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What address do I send my modem to?I just deactivated my internet service plan, and now I have to send back my modem. However, I don'…Answered ✓ Closed LouisetBen 32 views 4 comments 14 points Most recent by Isabelle P. #15966 Internet
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NAS with SAMBA v1 only ?Hello, I had issue accessing the NAS from a windows 10 computer (ok from a Linux one). Unless I'm m…Answered ✓ Closed Paul C. 48878 106 views 3 comments 12 points Most recent by Isabelle P. #15966 Internet
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Wifi disconnects non stop even with band steering offI try to work from home during this pandemic and my internet connection keeps turning on and off. I…
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Is it normal I already got charged for the internet when I scheduled my rooter to arrive a month froI thought i'd read that we were supposed to get charge once the modem arrived. So you can imagine I…Answered ✓ Closed Marie-claude P. #20749 3 views 4 comments 12 points Most recent by Isabelle P. #15966 Internet
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My laptop keeps dropping my wifi printer connectionI can setup my wifi network on every items (laptop, domotics, wifi printer) and I'm also able to se…
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Can't gift data, what's the limit we can give?Person has a data plan with Fizz, I have some data rolled over that I want to gift. I get the messa…Answered ✓ Closed Stephanie S. #20719 77 views 3 comments 16 points Most recent by Isabelle P. #15966 Internet
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cant receive modem?The modem is suppost to arrive today at 12:00-5:00 but I still doesn't recive it by now, my oder no…
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Can i buy the FIZZ Modem/Router?Can i buy the FIZZ Modem/Router instead of renting it?Answered ✓ Closed STEFAN V. 172 views 5 comments 15 points Most recent by Isabelle P. #15966 Internet
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WiFi extension doesnt work , tested WPS ON/OFF and button in frontI want to improve WiFi coverage using a Apple Airport Extreme, configured in wifi network extension…
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My modem is not connecting this morningI have no connection
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DéménagementEt ce que je peut garder même modems quand je déménage le mois prochain
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Internet Plan on Hold?Can I put my internet plan on hold for the next 2 months because if Covid-19? I won't be needing wi…
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Covid-19 suspension ?Because of covid 19, i am not living at home since the end of march and would like to suspend my ac…
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Will I still be able to receive my modem with covid 19?My installation is due May 8th , if this covid stuff is still going on will I be able to receive an…
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Close internet for kid at night?Can we stop internet, make schedule for night with kid? (Ex. 9pm To 8am no internet monday To Frida…
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Je peux savoir pourquoi ma connexion internet et totalement limité depuis hier soir ?Je peux savoir pourquoi ma connexion internet ne fonctionne plus ? depuis hier soir plus rien ne f…Answered ✓ Closed Rebeca R. #18509 2 views 1 comment 8 points Most recent by Isabelle P. #15966 Internet
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I won't be home for a month, how can I switch off my plan temporarily? The payment was already madeI'm away for about a month due to coronavirus but i still got charged for the internet. I realized … -
talk to someonehow can i talk to someone in this company???? this is ridiculous
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My internet doesn't workPlease answer
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Why didn’t come technician?My address *********************
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I order internet but not come today so I m in process or notSupose to come today but didn’t come.