cant receive modem?
Answers
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PY,
Sorry that you have not received today your modem by the technician.
It can happen during this special period of covid-19.
You will be obliged to re-schedule a new appointment online and choose a day and an hour for your new installation.1 -
Hi PY,
Please read this FAQ from Fizz: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
Hopefully it will help to answer your questions.
Did you logon your account to check your appointments?
Read point #2 in the FAQ: How do I view my appointments?
Did you receive an email from Fizz? Check also your spam folder.
Read point #4 in the FAQ: What if I receive an email for the failure of an appointment?2 -
I advise you in chatted with fizz via the chat bubble or via messenger from their Facebook page. They respond fairly quickly. Good luck and good day to all of you1
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