Wifirouter set upp and app

Jean N. #20944

Hi ,
I cannot find the app on my phone ( Says not available in the country ) + I managed to upload it on another device . prompts me directly to a password ... the current one is not accepted ??? Can you actually call me back (514**** . Thanks

Qulbut

You should not put your phone number here with all the spam we received

Contact the support for help

CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
P
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

Mike

It means that your store is configured for an other country, therefore, you need to change it or you can always use the browser

Isabelle P. #15966

Everything has been well explained by the members of Fizz.
Also no you can always discuss it directly with fizz via the chat bubble or via messenger from their Facebook page. They respond fairly quickly. Good luck and good day to you