Initial modem installation

Benoit L. #20816
Benoit L. #20816 Posts: 1 ✭✭
Just received my Fizz modem 45 minutes ago and I have the proper lights except the 5ghz. When I try to connect, it will not accept the default key with all the different permutations (I,1 or l) even after a reset of modem.

Answers

  • MichelP
    MichelP Posts: 8,733 ✭✭
    Be sure to put all the good characters in your factory password.
  • Fizzy
    Fizzy Posts: 10,819 ✭✭
    To factory reset your modem> Use a small, sharp object, press and hold the modem’s reset button for 10 seconds.

    It looks like your passcode has only 2 numeric digits ("8" & "2").
    The "p" is the only lower case letter. The rest are all uppercase letters.

    Go to "192.168.0.1"
    Enter username "cusadmin" and the passcode that you have.
  • Isabelle P. #15966
    Isabelle P. #15966 Posts: 819 ✭✭
    I advise you in chatted with fizz via the chat bubble or via messenger from their Facebook page. They respond pretty quickly good day
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