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Internet
Archives for April 2020
Discussion List
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Im new, experiencing constant disconnections while video-calling, will it get fixed or I need to swiHi, I am just an ordinary user and new on Fizz. I am experiencing lots of disconnections during vid… -
Buffering while watching moving?I think the speed is not 30mb/s I think you are cheating otherwise why it is buffering while watchi…Answered ✓ Closed Nabil M. #20261 48 views 8 comments 7 points Most recent by Stéphanie M. #15589 Internet
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Not able to connect via my app to my modem?Hi everyone, Is some have an idea why we lose connection from connecting to modem via app mobile or… -
I ordered fizz home internet 2days back,suppose to come today afternoon but not come yet??I ordered fizz home internet 2days back,suppose to come today afternoon but not come yet??
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Where can I see the tax breakdowns for my first bill?I need to send the taxing breakdown to my employer, in order to be reimbursed, and I can't seem to …
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Cannot access some websites whose hosts locate in China for a couple of weeks, try www.chouti.com orCannot access some websites whose hosts locate in China for a couple of weeks, try www.chouti.com o…
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Connected Devices Not VisbleWhy can't I see wireless and wired connections and their IP addresses.
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With COVID-19 can I still get internet at home ,?I was wondering if they would come to my house to install the modem and everything if I take an int…
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Should the modem be turn off during long idle time (ex. sleep or vacation)? or always keep power onGood mornig, To optimize the modem life span and save the power consumption, should the idle modem … -
How to unlock my home internet ?I updated my payment method, and click on Make a payment, why my internet account still lock ?Answered ✓ Closed Jeffrey L. #20184 2 views 5 comments 12 points Most recent by Benoit D. #9220 Internet
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How do I change my home internet options today?My home internet was activated today and unfortunately I was not able to ask the technician to chan…
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Question about my new Wi-FiI just got the wifi at home and my appointment is On Wednesday and will I see someone to install my…
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Internet dropping once a day. Have to power cycle both modem and router. What should I do?Hello, In the last week, my internet connection has been dropping once a day. In order to get every…
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What’s the configuration of DNS? Domain? Proxy hostname?I just bought a internet and it’s not working, the problem solver from Google said to me that’s fro…Answered ✓ Closed Bruno S. #20077 943 views 5 comments 13 points Most recent by Bruno S. #20077 Internet
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Downstream light flashing?It’s been several hours and the downstream light is still flashing..... We did have a power outage…
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Modem Y U No Connecting To Internet?Troubleshooted and rebooted my modem several times, yet it fails to connect to the internet. The ca…
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Why is my internet speed slower than it's supposed to be?A technician just came to setup the internet, he left without testing the speed, my plan is for 30 …
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Ma vitesse de telechargement touche le 130mb/s alors que mon forfait est 120mb/s. Ca va me couter deMa vitesse de telechargement touche le 130mb/s alors que mon forfait est 120mb/s. Ca va me couter d…
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We haven’t received your Fizz Wi-Fi modem-I did sent it! ?where can I sent the proof?
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The guy doesn’t show up to install the internet. What can I do?What can I do? If the people that was to help me ask me to wait because she don’t know the schedule…Answered ✓ Closed Bruno S. #20077 64 views 4 comments 8 points Most recent by Bruno S. #20077 Internet
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Neighbor had new internet installed and technician cut off our serviceBasement tenant got service installed but the Videotron technician cut off our internet. Fizz Agent…
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Internet not working today it's been 4 hours?Modem works fine, internet connection from back has problem be ause wifi or Ethernet not working. P…
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My internet disconnects for a few seconds and then comes back online which disturbs my conference caconstant disconnection on all of my devices, especially when undergoing a video conference. can you…
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Pause function?I tried pausing my son’s Nintendo switch last night using the Fizz wifi app and now it won’t connec…
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No internet connection?Connection lost 20 min ago. No internet. Please advise
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Can we change the name of the modem again after setting it up ?After setting up the modem Where in the app can I change my WIFI's name again?
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Home connection dropping every 15min todayHi, I have been losing the internet connection every 10/15 minutes this morning, very annoying, Whe…
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I want to go back to 4GI realized I have 5G internet but i dont want that due to unnown consequences on health
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Slower internet speed?Anybody else experiencing slower internet speeds these days? I am plugged in through an ethernet po…Answered ✓ Closed Harris N. #16568 41 views 7 comments 8 points Most recent by Harris N. #16568 Internet
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technician at my home without a scheduled appointmenta technician with a videotron minivan came to my house saying that their was a technical issue with…