talk to someone

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Danny N. #20317
Danny N. #20317 Posts: 1 ✭✭
in Internet
how can i talk to someone in this company???? this is ridiculous

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  • sasadrine
    sasadrine Posts: 57 ✭✭
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    Marina and MichelP are right; Fizz is a digital company so you can only reach them via the chat bubble, Facebook messenger or Twitter (but only they can send you a private message thru Twitter and you need to follow them for them to do that...).
    I think it is time to select a Best Answer to close this discussion.
  • Bozo
    Bozo Posts: 479 ✭✭
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    Fizz service is 100% online
    Here we are users

    To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login
    The business hours: every day from 8 a.m. to 9 p.m. (EST).
    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK
    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM
    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
This discussion has been closed.

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