Most Recent Discussions
Recent Discussions
Discussion List
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Is it normal that my account has been showing 'Activation Pending' for like 2 days?I recently got a SIM card from Fizz, and completed the activation process to switch from another co… -
How to choose when the next cycle startsThis is a question about my mobile plan. I get charged at the end of each cycle for the next cycle …
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how can I reactivate my plan?currently my plan is paid but it doesn't work. Its been more then 2 hours I need help
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Expected delivery time for new VoLTE SIM cardHello, I have received a courtesy email from Fizz telling me to order a complimentary update SIM ca…
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VoLTE Sim ordered but not receivedOrdered the new VoLTE sim card I was informed I needed to order late August but haven't received it…
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planete express and my sim card deliveryso i ordered a sim card and this morning i checked the status and it says “in a vehicle for deliver…
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Cannot log in with my google accounti been trying to connect with my google account for weeks, i tried clean my cache or use mobile and…
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how to track SIM card shippingHi, I ordered my new SIM card four weeks ago as instructed by FIZZ. And Fizz informed that I will r…
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Activation PendingGood day Fizz members, I've just sign-up last week on September 13th and I've activated my Sim on S…
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Password have been resetted!Anybody had issues with password on account being resetted and having to go by password reset sever…
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No phones availableHi am I the only one te see the « unavailable » message on literally every phone Fizz sells? Yester…
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Inviting a family memberI invited my daughter to my plan. After several attempts to sign in she was finally able to accept …
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Problem with payment - home internetI have an open ticket since 09-17-2022, until now I haven't heard from that time and every time I s… -
Asking for Gift Data plzzzzzHello everyone, I am running out of data (200MB left for 22days!!!) and my wife cannot gift data to…
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Horrible signal receptionNot the 1st time I used videotron's infrastructure, but this has to be the worse reception I have e…
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Customer serviceHi dears, I can't access the chat service, when I push the icon nothing comes....for WhatsApp and m…
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Why are my calls being disconnected after 13 minutes?I am having an issue with my phone giving me a three beep warning while I am in a call and at 13 mi… -
In need for dataI was outside and had a video call yesterday for school work. So I ran out of data. Is it possible …
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Is service down again today?I cannot send text messages this morning again. What is going on? Making me rethink this service pr…
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May I buy a phone with my Fizz Referal credits ?This is two questions in one! Can I use referral credits to buy a new phone? Why can I only use o…Answered ✓ Closed Maxime V. #18645 21 views 1 comment 0 points Most recent by PF_Ref_D2U9A About my account
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SIM card hasn't been activated yetHello, so I've been waiting for over 4 hours and my SIM card didn't get activated yet, I got an ema…
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Can anyone please provide me a data perk? I have zero data left and about a 13 days left in the cyclHelp a friend out in need.
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I broke my router by accidentally dropping it, what should I do next?I was moving furniture around the house and my router dropped to the floor, the back is broken and …
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Why is the chat button broken?I try to click chat and it dissapears , I litterally had to refresh 50x and then mid convo it stopp…
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Communication in case of an outage?Dear Fizz, So like many people on this forum, I had a service interruption this morning for a few … -
Both phones cannot send or receive callsIm trying to call out, saying I don't have a plan. Brother is calling me, saying my phone number is…
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My data hasn't been workingMy data hasn't been working since this morning It's so uncomfortable. I've used it well so far, but…
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My phone plan stopped workingplan stopped working for no reason this morning. I always pay on time and still have 13 days to go …Answered ✓ Closed Maryse L. #6600 33 views 2 comments 0 points Most recent by Whizz About my account
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My internet has being going down frequently since yesterdayHi I live in MTL , My internet has been a pain it has being getting dicsonnected and reconnected ra…
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I can’t send or receive text messages (SMS). Why?I recently activated a second mobile plan and device with Fizz, with no minutes or text or data, on…
