Most Recent Discussions
Recent Discussions
Discussion List
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Change my wrong email of communicationI put a wrong email of communication when I want to activate a new SIM card for my son, and now I c… -
how can i transfer my number from virgin to fizz?Hi, how can i transfer my number from virgin to fizz? I can't find the link to do that. Help. Thank…
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How do I contact customer service?How do i contact customer service?Answered ✓ Closed Cameron M. #25783 86 views 1 comment 0 points Most recent by Jessy_ref_i88b6 About my account
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Cellular data cut off when I still have dataHas anyone ever had their data turned off when there is still data available? As soon as I use up t…
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sim activationHello everyone Following the instructions on the fizz site I begun my sim card activation and recei…
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"Payment failed" but my credit card is fine. Please help. Urgent.I received a text and email message "Payment failed" for Internet service. I know that m…
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Fizz call drops following 3 beepsI've encountered this problem in the past and now it's back.. Call time 12 minutes 1 second, three …
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Losing connectionI am getting three beeps and I lose phone connection. Help please.
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Need data to go excursionsHi my family needs data for going to visit places in Quebec. My code QZDMZ. 🙏🙏🙏 Thank you so much …
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Data to Spare PleaseHi, My 13 year old teenage daughter ran out of data (the first time since she got her plan over a y…
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Your new SIM card will arrive within two weeksOrder date: 2022/08/29 3 weeks later no SIM What can I do?
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Trouble activating my emailHi, how can I activate my email. When I click on the link in the email they tell me that I have an …
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what’s up fizz, no service yesterday, no service todaywhat’s up fizz, no service yesterday, no service today
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I moved without changing my service address.I moved and took my router with me without changing my service address. I don’t want to have my wif…
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Impossible to use my phoneI paid my paid my bill late yesterday and IT STILL DOESNT WORK, I had one emergency yesterday and I…Answered ✓ Closed Mathis G. #10837 14 views 1 comment 0 points Most recent by Jessy_ref_i88b6 About my account
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I want to change my email adressI want to change my email adressAnswered ✓ Closed Sickopathogen 48 views 6 comments 0 points Most recent by Sickopathogen About my account
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Why can't I change my mobile plan?Today is September 22nd. My next billing cycle starts on September 26th. I want to change my plan f…Answered ✓ Closed Amanda D. #39661 26 views 2 comments 0 points Most recent by Amanda D. #39661 My Mobile
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How do I talk to a live person to program a visit to change my modem that doesn't workHello, my modem stopped working and I can't reach anyone at customer service to assist me with a te…
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broken modemit seams impossible to talk to someone here, the chat sign is nowhere to be seen. modem is broken a…
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Internet Hub no powerI need help replacing my internet hub and I’m not getting answers from customer service.
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Bug in the change of my mobile planThere's some bugs today around my new plan and cycle : I changed data from 1 Go to 5 Go, I still ha…
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US package upgradeI will be travelling to the US on October 9 for 8 days. Right now, I only have a domestic package o…
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Take a appointment for the internet and they take first payment but no emails for confirmation?They take the money for the first payment but i did not receive the email for the confirmation and …
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Recently Purchased a new Plan, but did not receive dataAfter recently upgrading my plan to 5gb, my new month has started and I have not received any data.…
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New VoLTE Sim Card delays?Hi, I ordered 5 VoLTE sim cards on 25 August but they have not yet been delivered. Any suggestions …
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appointmentI have confirmation of an appointment from 12 am - 5 pm At what time they are going to come? Should…
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Why am I still getting charge on this telephon numberHi, my situation is complicated. I have two telephone numbers for the same phone, so I got charge t…Answered ✓ Closed LudoLeBeauch_123 15 views 1 comment 0 points Most recent by Alexsolo About my account
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No SIM card, no chat box..I ordered my SIM card on Monday, and received a notice that it was delivered a day later. I have no…
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Router stopped working suddenlyHello, My router's lights are all off and I longer have access to any home wifi. The router has no…
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Asking for dataHi everyone, my plan get off and is not remiewed yet, this will be do in 1 or 2 days.i need data in…
