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Discussion List
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The end of the stabilization periodHi everyone, Thanks to the relentless work of our teams over the last few months, our mobile se… -
A whole new set of rewards is waiting for youGet the word out— the My Rewards program is even more generous. New upgrades are now offere…
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Certain customers are currently experimenting call drops (Resolved)Hey Community, Certain customers are currently experimenting call drops. The cause has been ide…
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High volume of transactionsHello Community, Please note that due to a high volume of transactions, the following features a…
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Update on Stabilization PeriodHello Community, Based on yesterday’s communication about our stabilization period, we wante…
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Are you up for a new community challenge?Hi everyone, Over the next few months, we’ll be introducing new challenges for you, our amazing…
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Win 5 tickets for the match of August 30th, at 7 p.m.! (updated)Win 5 tickets for the match of August 30th, at 7 p.m.! Fizz is proud to partner with the Universit…
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Important: a systems maintenance is scheduled from July 28 to July 31Hi everyone, Last April, we announced a stabilisation period for our mobile services, and the u…
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The access to certain accounts had to be locked.Hi, We detected and fixed a security issue on our website. The password of certain users may hav…
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6 months already!Hi all, Can you believe it’s already been 6 months since this awesome community has launched? A…
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Community Hub SurveyHi everyone, You probably noticed, or will soon see, a pop-up window inviting you to take our C…
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Help out others, and they’ll help you.Help out others, and they’ll help you. Did you know you can share your referral code on social…
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Important notice you must readHi everyone, You must have a lot of questions after this week’s outage. An important notice to …
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Status of our services April 2, 2019 (Resolved)April 2, 2019 5:30 p.m. - Service has now been completely re-established. Your phone should automat…
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Status of our servicesDue to the high volume of traffic on our website and to better accommodate you, we will use this po…
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Beta extension (Closed)Update: Your phone number must be activated with Fizz no later than November 20 Good news! You…
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Speed option of 120 Mbps?Hi everyone, Need your input here. As you know, Fizz will be offering home internet in the…
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SMS (2-factor authentication) issuesHey Community, We understand that some Fizz members are reporting an issue; they are not receiv…
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(Thank you) Fizz get-togetherUpdate: Thank you to all those that showed interest! Hi everyone, Thank you for the overwhe…
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(Thank you) Are you travelling? We need your helpUpdate: Thank you for your comments, much appreciated :) Hey Community, As you know we're c…
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How about a cup of coffee?Hi everyone, We noticed in several posts and threads that some of you would like to meet with …
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Holiday Hours & Happy HolidaysGreetings to our amazing community, With the holidays upon us, please take note of the temporar…
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Community Points & RewardsHey Community, One of the many interesting things that Fizz offers is the possibility of helpin…
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(Resolved) Delay in SIM card ordersHey Community, We're at it again with another announcement... We’re victims of our own succ…
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Network Congestion (Resolved)Hey Community, We noticed heavy traffic on our network, which would explain why some members ca…
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We're currently experiencing network issues (Resolved)Hey Community, Currently, some Fizz members cannot make or receive calls or use their services.…
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iPhone iMessage and Facetime (Resolved)Hey Community, We Know that there are many of you that are having difficulties with initiating …
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