Change your Internet plan while itโs time (extended) ๐
Updated: July 15th
Hiย everyone,ย
Word has beenย gettingย aroundย butย justย toย makeย sure,ย weย figuredย best to postย itย hereย asย well.ย
Untilย July 30, the 120 Mbps Home Internet planย isย offeredย forย onlyย $50/month.ย
As aย Fizzย member,ย youย haveย accessย toย anyย newย priceย thatย comesย out. So, ifย payingย $50/monthย for the 120 Mbpsย planย suitsย youย (andย yourย wallet), allย youย have to doย isย changeย yourย Home Internet plan toย enjoyย it. Justย makeย sureย yourย plan changeย isย made in accordanceย withย theย plan changeย policyย soย youย donโtย miss the boat.ย ย
Have aย greatย weekendย ๐ย ย
Theย Fizzย team
ย ย
Comments
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Cool ๐ It's a very good price for those who need it.
And it "coincides" with the 50$ referral promotion ๐
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Already done thanks to tell it at so many place like here, by mais on your Facebook, etc.
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I signed up a second internet account too! Thanks for always improving Fizz !
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I think I could drop a big THANK YOU on behalf of all the users out there! Definitely, a breath of fresh air when all other providers are trying to hike up prices due to various BS reasons. Keep it up and stay true to your core values!
โ๏ธ First message on here! :)
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Good news! Is it a limited duration plan? Like a 1year or so... or its for life?
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It's until you change your plan again or Fizz increase rates (which only happened once if I'm not mistaken and when if they do they warn you a month in advance).
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Looking into changing but i'm currently with fiber (dsl) and was wondering if the self-installation includes the technician changing the cables or do I need the vip installation?
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The coaxial cable from the exterior up to the Fizz modem is included with every free installation.
The technician will verify the current cable wiring and install new wiring as needed.
The extra steps/difference with the VIP installation is that the technician will unbox the modem for you, plug in the power cord & coaxial cable and make sure the modem connects online & updates the firmware as needed.
You can choose the self-installation if you are comfortable with these instructions from Fizz: https://fizz.ca/en/faq/how-install-my-wi-fi-modem
Welcome to Fizz!
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If i upgrade my plan for 120 mbps i lose my reward. I have 3 rewards on my account?
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Feel free to upgrade or change your plan as needed. Once you have unlocked the rewards, your 3 upgrade rewards will remain active even after changing your plan. So yes you can change your plan and you will continue to receive your rewards at each renewal.
"An upgrade is a long-term reward that boosts your plan every month, like additional mobile data or a monthly rebate on the price of your Home Internet plan." More info here: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
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Great!
Thank Fizz!
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Speed up to 120 or not, there is no tryย ๐ฝ๏ธ
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Hi,
My internet plan payment starts on June 20. I wanted to change to the 120mbps but I get an error message saying i need to change it on the 20th. If I change the plan tomorrow it will come into effect only on July 20th? If so, then I am unable to take advantage of the special because it will expire on July 15.
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Helloย amandaH,
The plan change can only be made before the last 48 hours until the plan renews.ย
Here you can find more information about this:ย https://fizz.ca/en/faq/i-would-like-to-change-my-fizz-home-internet-plan-how-do-i-do-this
Rest assured if you make the plan change before July 15th you will still benefit from the special price.ย
Also, after making the plan change the new speed should be applied in a maximum of 48 hours.ย
Have a lovely day,
-Alex1 -
Hello,
More speed more! But I prefere to pay less ๐
Good day
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Does anyone know details regarding the โtraffic management policyโ disclaimer?ย I donโt consider my household to use excessive bandwidth, but the pandemic has meant that both parents are working from home (Zoom calls, etc) and both kids get far more plugged-in time (YouTube, etc) than ever before. Iโm wondering what would happen to my upload speed if congestion were to occur and Fizz imposed this lower priority rating to my connection. By the sounds of it, other members would continue to receive their full speed and I would have whatever is left, potentially leaving me with significantly less speed than them, correct?
Or has this disclaimer always been there (ie: same policy irrelevant whether a client is on the new or old 120Mbps service)ย ???
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I can't change my Internet plan and more importantly, my payment method as a changed my credit card. I keep receiving an error message that the page can't open. IS it possible to talk to a human being about this?
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Thanks !
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How much is usually for 120mbps? ๐ฎ
And hypothetically, for those who had 120mpbs do they automatically take advantage of this new price or do they have to "change" their 120mpbs plan for this new 120mbps plan?
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Great. Thanks.
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If I were to create an order for a new internet connection under this offer but it would only be connected after July 15th, would I still be retaining this promotional rate once the service is connected?
Thank you!
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Wonderful deals!! Thank you Fizz!
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Same price as 60 mbit/s, oh yeah!
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Hi,
Question for FIZZ and may be some one how has the same issues:
My previous plan was 60 Mpbs, so my bill before the change was $48 CAD (+ tax = $55.19)...
Got my plan changed from 60 Mpbs to 120 Mpbs couple days ago. The new bill states as subtotal $50 CAD (+tax = $57.49);
However, before the change, I had my $2 CAD discounts active (my upgrades: $1+$1), and also I was expecting to get activated $1 more in June-2021 (which is today seen as active, so in total = $3 CAD).
Despite of these Upgrades ($3) I've got this bill of $57.49. WHY ???
$57.49 vs $55.19 despite of the advertised prices not to be changed... Bad math?
Please comment/advise
Thank you!
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I switched 2 days ago to the 120/20 plan and yet my download speed is still 60 and upload still stuck at 10, my plan even shows 120, so... ...who should I call to get this fixed ?
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How long will it last ?
Hope it's forever !!
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So, The change from 60/10 to 120/20 was apparently switch as of today. Even states it in my account, yet my speed is still at 60/10. Is there any way to fix this or am I a sitting duck waiting until it actually changes?
If anyone can kindly help me out
Thanks
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Did you try testing the connexion speed over wifi or wired connection? Sometimes you will not get full speed on wifi.
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Whew, I'm so glad I locked the beta tester price more than a year ago!
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I did a wired and wireless connection both stated the same speed 60/10
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I reset my router, unplugged the wired connection re-plugged it. Checked to see if the wire is faulty which it isn't. Speed is the same.
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So I get a reply from Koodo over Facebook Messenger. A copied and pasted one stating it will take 24/48 hours from the beginning of your cycle for the changes to occur. This is for those who switched to 120/20 and wondering why you haven't received the actual speed yet.
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Hello,
Just wanted to be sure, regarding the 120 mbps for 50$ a month, do we need to activate this plan before July 15th or can we simply purchase the plan and then activate it at a later date?
Sincerely,
Tiffany
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Hi TiffanyC,
In the case of home internet, you need to sign-up by July 15th 2021 for a future installation. During the sign-up, you will be asked to enter your service address, select your installation date and register a credit card to pay for the first month of service.
Also if you are a new customer, be sure to use a referral code to receive your $75 credit from Fizz. This bonus is also valid until July 15th 2021.
If you need a referral code, there is a list here: https://forum.fizz.ca/en/discussion/2198337/this-is-the-place-for-your-referral-codes-here-and-only-here/
To be transparent, both parties will receive the bonus credit once you have paid your second bill.
Welcome to Fizz!
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Same here. I can barely reach 50 mbps over wifi and 80ish over a wired connection. Not quite the 120 mbps that was advertised.
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This is amazing news!
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thank you for sharing :)
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Contact them via chat. I had the same thing happen to me. They credited my account within a few days with the missing discount and the next month's bill was the correct price!
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Same thing happened to me.. you need to contact them via chat. They will do a reset on their end. Took a couple of days for me.
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I did open an account as a new member to get the promotion and now the installer didnt event show up, without notice or rescheduling.... I work from home and its july 3rd. Its a deceiving start off from a new custumer ๐
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bonjour svp , j'ai un compte avec fizz j'utilise l'internet et ma mere a un compte avec fizz pour le forfait mobile , moi je veux transfรฉrer mon compte pour ma mere comme ca , elle va avoir les deux sur son compte , je ne sais pas comment faire "
ps: nous habitons ensemble.
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Contact fizz by chat or contact form asap
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Salut,
Je ne crois pas que ce sera possible. Je penche pour croire que tu devras annuler ton abonnement internet et qu'elle s'abonne ร nouveau sous son nom.
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Bonjour jai fait le changement dans mon compte pour le 120 a 50$ jai eu le couriel de comfirmation mais mon entente de service na pas ete changer et il disais sur le couriel que le tout serais effectif des le 10 juillet et aucun changement na eu lieux dans mon compte quoi faire
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I've had nothing but problems in the form of consistent, frustrating disconnects in the early AM after switching to this plan. It's a great price, but nowhere near worth the frustration. A technician was scheduled to come by, but never did, with zero notice of cancellation. That's after arguing with multiple disinterested customer support representatives about there even being a problem that needs to be fixed.
Fizz treats its customers way worse than any other ISP I've been with. In my personal experience, you shouldn't waste your time, money or patience on this company.
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Wow!! Thanks Fizz!
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Sweet!
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I used the discount and it's pretty sweet !
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