Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why does one of my plans appear inactive?I have 3 numbers on one account but one of them won't allow me to add my rewards because it says on… -
Can I make calls while abroad?I only see data options
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How can I change my plan to 2 Gb instead of 1Gb with the discount?After one month of usage I realize that I need 2Gb instead of 1Gb so I wanted to add 1Gb but it wou…
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Activation Step 4?I have been waiting/stuck on the step 4 "loading" for almost 1h , it doesn't seems to be …
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Changing phones, do I need a new Sim card?I am buying a new phone (iphone 11), do I need to order a new SIM card from fizz?
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Nom associe au numero pas bonLorsque j'appel quelqu'un le nom qui apparait sur leur telephone n'est pas bon. Comment je peux le …
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Pricing after stabilization period?Received an email from Fizz today stating, and I quote: When the stabilization period was announced… -
Charged 2 time for 1 plan?Hi, so i bought a plan yesterday (Oct 3rd) and to my surprise i was charged 2 times the exact same …
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what will happen if i consume my data?will i still get data usage but in low speed or stop completeli have igiga dat for each month.what will happen if i use the 1giga before the end of the month?
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Does the 250mb mobile data upgrade mean I get an extra 250mb of data for free each month or only forI would like to know if the 250mb mobile data upgrade means I get an extra 250mb of data for free e…
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How to unlock a second slot ?Hi everybody, Just realised i'm at 4300 points and needing only 200 points to get to the level 3. I… -
Unable to make changes to my plan?Can't make changes to my plans, both of them activated before 12 april. Anybody else having the sam… -
can i have 2 phones on one acc?can i put 2 phones on one acc.
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made changes during stabilzation period?Hi having subscribed BEFORE APRIL 12 but then changed my plan BEFORE OCTOBER 16, will my prices go …
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Number of rings before Call FWD No ReplyIf I set up Call Forward No Reply (*61*), after how many rings will the call forward? Is there a wa…
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3 beeps, calls dropping again this morning?Ironically, after the announcement of the end of the stabilization period, I had two calls dropped …
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Changing my Shipping Address?I have just ordered a sim card to a friend's place but forgot to add a couple of needed information…
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beeps and call drops when speaking to other fizz member...??Whenever and only when I'm speaking to my girlfriend on the phone (who is also a Fizz member...) I … -
Sim delivery problemVous m'avez envoyé un courriel qui dit que ma carte sim a été livré mais je n'ai rien reçu c'est qu…
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500 MB bonus add on?Hi everyone, I was checking out my free add-ons and I knew I was getting a 500mb extra for my data …
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Aucun appelle entrant????Jai un gros trouble quand le monde me téléphone sa dit qu'il ni a pas de service au numéro composé …
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Interested in people's experience using Facebook, Twitter, etc to contact support?Am new to Fizz and finding it problematic not being able to speak with a human being - not even for…
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My sim card never arrived how do I get a refund?How do I get the refund for my sim card?
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How can I get the extra 250GB?I see on the website that I can get an additional 250Mb of data every month. How does it work?
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New stabilization period announcement?The stabilization period of our mobile services is ending. https://fizz.ca/en/node/2686 … -
Anyone need some data?I have some data to give away, DM your phone number or email if you need some.. -
Changed phones, need sim card adapter?Like title says... I need the sim card adapter, cause my new phones sim card is bigger and i believ…
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Getting the call add-on in place of unlimited minutes?So I currently have unlimited minutes, but I really don't use my phone to make or receive a lot of … -
Anybody notice Upgrade rewards expire after 24 months?Before it's expired after you used it 24 months. Now it's changed to expire in 24 months no matter … -
Is it normal to text spam people after 11PM?While we still can't receive SMS from some short numbers, Fizz has no issues with spamming via SMS …
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