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My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Dans l onglet voyage,incapable d acheter des donnees pour l etranger.On tappe le pays et rien ne seOn tappe le nom du pays et rien ne se passe.Aucun acces a des donnees pour achat
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SMS error - MSendconf No Credit Error text0In Quebec, I'm unable to send SMS Picture this morning... I get this error in Android-Textra : SMS …
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I want to deactivate my SIM card because I'm moving from the country?I want to deactivate my SIM card because I'm moving from the country
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How come Fizz only support IOS 12.1 and above? What happen if I use old iphone 5 or 5s?I activated other line today. It works fine with my iphone 7. When I moved sim card to iphone 5s. D…
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Current outage?Since 7:30 I can't seem to send/receive anything. Fizz error 38.
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Calls are cutting off after 1 and a half minutesThis morning calls are cutting off after 1 minute. Happens with every call. I am using the service …
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SMS outage in Ottawa this morning?Anyone else witnessing SMS issues this morning?
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Why I hear other people voicemail welcome settings when they don't answer?I just called my wife (also Fizz). She's in BC right now, I'm in MTL. She didn't answer the phone b…
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Transferring a secondary mobile line to a new account?Is it possible to transfer a secondary mobile line under my current account to a new separate accou…
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3 beeps line dropped and stuck on HSPA+ no LTE?3 beeps line dropped and stuck on HSPA+ no LTE
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3 beeps and dropped line?So my mother, sister and I are getting the issue where calling results in three beeps and a drop of…
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Bonus waiting for activationLvl 1 is 250mo and lvl 2 we get 500mo. The problem is my 250mo, I applied it and it’s pending activ…
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What the hell technical team are doingI dont have an active plan fir more than 18 hours
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Do MMI codes work on Fizz?I tried to use codes which are shown here https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding B…
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Activate my plan for the second timeHello. This is the second month that I have paid for my plan. But it is not activated yet. I can't …
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Wrong statics about my data usage of this month ?I checked my data usage and it says I used 1GB the 11th of july. Impossible because at the 11th I u…
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Ma carte deja utiliser par un autre membres?Bonjour j’ai reçu ma carte SIM il y a peut être 2 semaine et puis la première journée je les rentre…
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Stabilization period prices?If we buy the reduced plans during the stabilization period will it remain the same price after the…
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Sim Card Not Valid ^Received a new SIM Card. Did the activation on the Web Site. Received the confirmation E-Mail that …
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How can I remove the de-activated line from my account? How can I use the $25 left referral in my acI tried to post a more negative feedback but Fizz choose to hide it and don't let it show in public…
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Data issue ?Question: didn’t solve my problem yet, « I used my old Sim card to get a new number but my data doe…
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I cant add any credit card????its said I have add the maximum credit card limit by account? i dont even have any add
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Textos problem?When i text someone the textos are not in order. For example, if I text first and get a response, m…
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Is anyone else experiencing high call failures?I have always had call failure issues with Fizz, especially when calling someone. However as of lat…
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outside I can't use your net with my data automaticaly, how to set it with my phone andriod system?how can I use my data by my phone?I need to instruction me for setting with my phone,thanks
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Is there a way to Transfer my Number from Thunder Bay to Fizz?Hello, I am new to Ottawa and I am in need of a new plan. I decided to choose Fizz, but when I…
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Why is there no different options for the number of mobile minutes?Just curious why is there no different options for the number of mobile minutes you can choose in y…
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Puk code for e5 play 7How do I get my PUK code by email for Moto e5 play?
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can't receive/make phone call and cant receice/send text messagei have the 4gb unlimited text/minutes canada coverage plan, and i just found out i coulnt receive a…
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How to Guarantee my phone will have service in the US?Good morning everyone, In September we are going to the US (Wildwood) for a week. How can I guarant…
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