Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I activated my sim, but after 24h in my profile shows pending, no data and the call ends after a minI am frustrated with this service, I activated my SIM yesterday but from the morning I don't have d…
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Fizz Mobile AddonsAs a new plan subscriber if i don't subscribe to Data plan can i add it later on? Or can a friend g…
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sim card not deliverd by status shows delieverd. need refund for both sim?I have not received my sim but still it says as delievered. I has order one sim that was not delive…
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Early 2020?I am happy with fizz, but something got me wondering. Why do you think Fizz chose to say that the …
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I am waiting for answer my qustionWhy block my sim
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Worse quality than Petro Canada pre-paid?Switched over from Petro-can Mobility pre-paid. Voice quality was OK, but with Fizz I now seem to g…
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Trying to activate SIM card But unable to get past my new number choseSIM card activation process is staled at the new number choice
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Stabilation price ?Have ordered SIM card but won't arrive before stabilization price increase. Can deadline be extende…
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Accessing phone messages unable to do that . I am a senior and need help?Is there a number I can call to get help???
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Fizz getting less flexible with existing members in terms of change in plan with reduced priceGood thing about fizz was its flexibility. Now they are planning to be rigid with existing customer…
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Need to Set "regularly recurring bill payments" for Visa card company to detect.Please Set "regularly recurring bill payments" for my mobile phone Visa card payment so t…
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How do I unlock my phone ?Hello guys, How can I unlock my phone ? I have a strange error message on it and I read on some si…
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Subscribed before April 12, 2019. Will upgrading my plan make me pay regular price in 2020?I know ppl have asked this question before. But the answers weren't specific enough for me to feel …
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First month payment... where is it shown?So I have joined the Fizz family and have an account for a couple of days now. I can see my payment…
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Call Forwarding to another Fizz member traveling to the USMy wife & I just ported both of our mobile numbers over to Fizz. My apologies if this has alre…
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I would like to block picture text from my mobile?Can you please block picture text from my mobile phone ***-***-**** please let me know now this is …
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Activation not working ?Hello, I just received my SIM card and was trying to activate BUT after choosing the number and cli…
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Mobile services = Hello how do you feel about the prices/services per mobile lines?Hello, How do you folk feel about the price/ services raport? Are they as satisfying as their price…
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How can I get a new SIMMy SIM is damaged. How can I have a replacement?
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Remote access to voicemail?With most companies when you want to remotely access your voicemail (If you don’t have your phone. …
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Dropped call yesterday?Yesterday, while talking on the phone in the car, I heard three beeps and 30-60 seconds later, the …
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oops! something wasn't right - voicemail issuesAlmost every time I try to log in to my voicemail with password I get 'oops! something wasn't righ…
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Unable to activate SIM card even the activation code was enteredI did it numerous time but it doesn't seem to work. The page repeatedly prompting me to enter the …
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I’ve ordered my new SIM card again, how do I get my refund for the first Failed delivery?As mentioned in the title, I’ve ordered my SIM card with the right address. I called the courier an…
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Transferring from fizz to Fizz?I have two mobile lines with fizz on the same account . I added the third line with 8gb of data to …
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Can I get refund if I didn't use add on travel data.What should I do for unused travel data? Can I transfer the data to another add on travel region ar…
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About international call?Does it normal when I want to do international call as Colombia , before the call they said it's an…
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Should I leave Fizz?I have been with Fizz since early 2018. I have enjoyed the cheapest network until now, I got a emai…
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Data is slowlyHello My data is loading very slowly, and there is often no signal. I would like to ask what is the…
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Is there any plan to add Visual Voicemail in the near future?Is there any plan to add Visual Voicemail in the near future? If so, how would it affect our introd…
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