Changing my plan?

logle
logle Posts: 1 ✭✭
I need to upgrade my plan and get more data. My billing cycle started on July 5th and i tried to do it on July 3, said i couldn't and i had to wait until July 5. Now on July 6, i changed my plan but it says its not going to come into play until my next billing cycle? So i literally only had one day to change my plan on July 5th and that's it?

Answers

  • Mike
    Mike Posts: 20,641 ✭✭
    No your plan should change at lest 48 heures before the next billing cycle

    Do you know that you can ask for data here ?

    And here too
    https://www.reddit.com/r/FizzMobile/comments/cqwcfy/data_
    https://www.facebook.com/groups/295120444727223
  • Anne-laure F.
    Anne-laure F. Posts: 584 ✭✭
    Hi logle !
    If you want to change your plan, you have to do so at least 48 hours before your next billing cycle.
    If you do so, the changes will take effect on your next billing cycle.
    You can try to contact fizz so they update your plan earlier than in one month, or you can buy an add-on data, or ask the community for some data.
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