not able to send sms to some contacts ?

Azam V.

it's about a month that my message getting failed to some of my friends and I do not receive sms from them, for ex I can not send sms to my son his number is !

Whizz

Hello Azam,
Apologies for the unpleasant experience.
Please try performing a quick reboot of your mobile device and while composing a text, instead of simply choosing the contact from your phone's agenda, try writing in the number manually to see if the issue persists. If it still does, please verify the SMSC number configuration on your phone as well. A few more helpful tips can be found here:
https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages
If the issue still persists, please reach us directly by chat.
Thank you for your understanding.
Have a good day.
Catalin