How do I transfer my old FIZZ phone number?

Edwin J. #24644

I was with FIZZ in 2019 and my SIM card was deactivated. I still have that same SIM card and would like to reactivate it, along with the same number that was synced to it. How do I go about that?

Mike

Fizz guarantee the number for 60 days, after that who knows

Did you try to call the number?

this is the guide
https://fizz.ca/en/faq/reactivate

How to reactivate your Fizz account when you have a SIM card:
1- Go to the Reactivate page and log into your account.
2- Review or adjust your plan details and click Confirm.
3- Verify your phone number (if you are reactivating within 60 days) or select a new phone number. Learn more about changing your phone number
4- Review your addresses and plan details, then click Submit.
5- You go to the payment interface to pay for the first month of your new plan.

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/reactivate
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Anne-laure F.

I had no idea that was possible ! Nice

MichelP

Edwin,
Fizz can keep your phone number for 60 days only.
You can re-activate your Fizz sim card but you will get another phone number.
Please, follow Mike's recommandations.

SuperFizzeur

Hi Edwin! Thanks for your extra-magnifico question!
You can't transfer your old number from 2019 cause this number is too old, and maybe it's could be attribued to another person.
It's been a pleasure to assist you today. Have a nice day!
If you have any further question, ask me!
Don't forget to mark my answer as the best!

SuperFizzeur

Hi Edwin!
Just a quick follow-up. Problem resolved?