Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Anyone with Magic Jack (including my home phone) can not call my cell?I switched from Telus to Fizz using the same cell number. But my family can not call my cell from t… -
Free phone with subscription ?Hello, I heard from friends in Canada, that I can benefit from having w new phone for free if I get…
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Why does it say the 250mb bonus upgrade ends in 90 days?I activated the 250mb upgrade and now it is active on my second month. From what I understood the u…
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getting charged for phone number I dont use or never activated?When I login to my account I see multiple phone numbers that have been activated/de-activated that …
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How to add a friend and giving data to him?On "manage contacts" page, I don't have any options to add new friend... How it work? -
Why can't I send/receive SMS although I have them in my plan?This is ridiculous. Several weeks without being able to send/receive sms on my phone altought I hav… -
can not receive callsI can call out, Receive textes but I can not receive calls. I tried to enter my information APN but…
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Unable to access any data when outside of usable WIFI connection.I am unable to access any data other WIFI data. Is there something that needs to be installed or ac…
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I haven’t received my SIM card but my delivery is flagged as delivered?I haven’t received my SIM card but my delivery is flagged as delivered?
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Deactivated my phone?Hello. My dad changed his credit card number and forgot to update it on the website. They cut his l…
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Do you provide a bill with my address on it?I need to change my sim card provider, purely to produce a proof of address. Unfortunately, some aw…
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change my accountthe expire date of my visa card is next week. so I have to enter the new account number to pay my b…
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is iphone 12 compatible with fizz?is iphone 12 compatible with fizz
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Is my Altfone 3G all bands except CDMA compatable?I have just bought a new flip phone and other companies don't use CDMA.
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are you guys gonna come out with an app?Are you guys gonna come out with an app any time soon because going on the site everytime is a litt…
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"You dont have access to this service"When I try to make a call or send a text message, I get an error saying I dont have access to this …
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Time required to stay with fizz?Is there a certain amount of time you have to keep you mobile plan for or can you cancel anytime.
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coverage and subscription area?hey, i do not understand the whole coverage/subscription thing, could someone pls help me out?
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How do you level up your my rewards program?Hey I was wondering what was the fastest and most effective way to level up my my rewards program. …
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Does Fizz data ever works in Fabreville?This is unacceptable. I was hoping to be able to browse the net on my phone but it's worst than dia…
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long distance ?Sometimes when I make a local call (in my city) it sais long distance call, will it overcharge me?
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Poor Cellular reception in Vaudreuil. Only 2 bars, sometimes only 1. Is this normal?I have been with Fizz for almost 2 years now, since the Beta days, and today I take some time to as…
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Can i pay using a prepaid visa card?I an using a visa gift card for payment, but i got decline
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Cannot check out ?When I try checking out for my plan it says payment method declined, what should i do. Thanks
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Do chinese phones work on the fizz network?I recently ordered a Xiaomi Poco X3 from aliexpress and was just wondering if these types of phones…
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