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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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cant call 1-8xx numbers?I cant get through to any 1-8xx numbers. I didn't think that it was my line at first, been having t… -
Re-Activate my accountCan someone reactivate my account please? There was a payment that missed and now Everytime I click… -
voicemail accessI have voicemail in my plan. when i dial 1 to listen to my messages the line cuts off right away. p…
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Cannot Gift Data for a Friend in Contacts?Hi All, I'm trying to gift data for my friend that is added to the list of contacts. But it does no…
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Anyone got free data to gift?. Much appreciated.Anyone got free data to gift? Thanks
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My new Fizz line is not workingI just switched from Fido to Fizz but the phone line isn't working, i can't make any calls nor sms …
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Pay the billHow can I pay my bill? It is my first time that I want to do it. What should I do?
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Where is the chat?What is the problem with the bank payment ?
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Just activated, can receive texts from others on fido and rogers, but not telus. What gives?Transferred from koodo, using a samsung galaxy s8, and the telus person I can't see is using an iph…
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international call?i perchased 10 $ long distance to call Egypt, after trying many times to call one number. I wasn't …
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Can I have my plan change in one day?I just came back from a trip and I want to get back unlimited text and phone call but I have to wai…
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MMS does not work with Private DNS?Multimedia messages do not work while Private DNS is enabled. This isn't a question per se, but I …
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How long your old number is still available to reactivate?I open my account one year ago (around Jan, 2019). I had a new phone number at that time to just ha… -
Temporarily deactivate voicemail?Is it possible to temporarily deactivate voicemail without removing the option from the package? Th… -
Blocking number for outgoing callHow can you block your number for outgoing calls on Android? I am now needing to use my phone for w…
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Anyone have unused data ? Would be awesome :)Hi there, i almost run.out of data. Due to the "Corona virus". I use much more data than …
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Data usage ?My data usage is not right. I was home since Tuesday 24 and should be connected to my wifi however …
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Can i cancel my plan for 2 months since I am not going out?I want to cancel the plan for 2-3 months, for the duration of the lockdown, but I want to keep my n…
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Problem with fizz customer service?Last week I wanted to change my plan from 8gb to 1gb of data, before my next payment cycle started …
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Why can't I call 1-8XX numbers? (canada-wide coverage plan)I need to call Abbvie Care to schedule the delivery of my meds but can't due to me being unable to …
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why after 1 hr, the data is still not available on my new phone?why after 1 hr, the data is still not available on my new phone?
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Deuxième carte simJe veux garder le même numéro
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Can't send Media files via SMS for Iphone X (iOS 13.3.1), tried all the tips I can find?I have been trying to solve this for several weeks now. I am a technical person and I have tried al…
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Still need some data...Can anyone spare some?Can't believe I'm asking for more data twice in a month. But if anyone has any to spare, it would b… -
put the Heart on the Fizz forumI can put Heart on the forum but just in the english forum ans not the french. How so? -
How can a change my monthly plan right away, for the present month?How can a change my monthly plan right away, for the present month?
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Change to Ontario coverage?I currently have only Quebec in my coverage plan but I will be travelling to Ontario this weekend a…
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I can't change my credit card ?Ok so i can't change my credit card for some reason i have a message that tells me i have to put an…
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i could not change my plan before 48 hours and afterI trid changed my plane prior 48 hours, but could not change my Plan. The system allow me to change…
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Purchased a wrong addonI was about to purchase Travel data and accidentally purchased data addon.. can you guys cancel thi…
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