Mobile data overage?

Dan B. #36399

Can anyone link me to documentation on the rules for data overage and costs for Fizz mobile plans?

Mike

Dan

You need to check you service agreement

How to find your Services agreement:

1- Go to My Plans in your Fizz account.
2- If you have multiple plans on your account, you will see them all here.
3- Click on Manage plan for the plan you wish to view.
4- In the Manage interface, scroll to the bottom and select Services agreements.
5- All your Services agreements will be listed here by date. The most recent Services agreement document is the one that applies to your current plan.

Fizzy

Hi Dan

There are no data overage costs at Fizz. The service is prepaid, so there are never any surprise bills.

To find the cost of mobile plans, you can go here: https://fizz.ca/en/mobile
and click on "Start from scratch"

Don't forget that Fizz service is unique. Check here to see some of the benefits: https://fizz.ca/en/why-fizz

Also this is a good time to join Fizz as they are giving $50 bonus credit to new customers (until January 6 2021).

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine or the code of someone who has helped you.
To be transparent, both parties will receive the bonus credit once you have paid your second bill.

Dominic B. #33880

I think there is no data overage. It simply cease to work, and then, you need to buy data with an extra

Poposlick

Fizz is prepaid, so if you no longer have data (and no money in your wallet), it just won't work. So no overage fees.
If it does happen that you have no more data, you can buy an add-on or ask any other Fizz customer to gift you some data.