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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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?Your SIM card does not allow a connection to this network?I have used Fizz for a month now after a transfer, but I had to cancel my plan for some days. When … -
In need of data? Looking for 8 people, 4g giveawayI have a total of 4G to donate this month. Looking for 8 different persons, 500mb each. The thing i…
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Removing automated message after my greetingIs there a way to remove the annoying automated message after my greeting in voice mail ? thanks!
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I will upgrade my phone (old Nexus5 to a newer Pixel phone). What should I know/do ?I already have a fizz plan/account with my old phone. Do I need to order a new SimCard or can I jus…
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How does Fizz Calculate Voice Call Usage?I have a 60 min voice call package in my plan. I checked it yesterday and I noticed that only 1 min…
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What if I did not choose unlimited texting or calls in Canada? How much is the text/call?What if I did not choose unlimited texting or calls in Canada? How much is the text/call? Any idea …
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Mobile Data roaming settings and do yuo offer add on for calls with partners in EuropeHi, What are the data settings for internet to be used in Europe? And do you have partners to use f…
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Why am I getting "La communication n'a pu etre etablie" when I call my son's FIZZ mobile number on tWhy am I getting "La communication n'a pu etre etablie" when I call my son's FIZZ mobile …
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could i stop my daughter mobile plan for two months?i bought my daughter a mobile plan for school ,now she does not use it.could i stop this plan tempo…
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Does MasterCard debit work for payment ?Hi everyone! I’m new at Fizz and I was wondering if my MasterCard debit will work for payment on Fi… -
Why am I getting "La communication n'a pu etre etablie" when calling a 236 area code number?The number is in British Columbia, on a Lucky Mobile line.
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Can I transfer my number from VOIP.ms, a service that parks your number online?I parked my number with an online service called VOIPl.ms when I moved to the States. Now that I'm …
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Is anyone have problem with payment method?I tried different Canadian master/visa card and received "payment declined" error.
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Decline my simcard pleaseTamananaim
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Je veux annuler l'achat d'une carte SIM achat non autorisé?Je veux annuler la transaction d'Achat de carte sim effectuée sur ma carte de crédit il y environ u…
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For anyone struggling for data during the COVID crisis...No one should worry about having data, I will try to gift as many people that may be struggling wit… -
No internet access in Toronto(Coverage area) with full signal bar ?Oneplus 5, No internet access in Toronto(Coverage area) with the full signal bar and activated roam…
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Free data anyone?For those that want free data, I have about 5G to gift away. Simply leave me your phone and email i…
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why the sim card doesn't work on my new iphone?I just got a new iPhone 11 but the sim card doesn't work on it. Do I need to get a new sim card?
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Where does plan work?Could you call America when your plan is only in Quebec and could you receive calls without additio…
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Why can't I reach a new Lucky cell phone number?Hello, I can call any number except my friend's new number. My friend got a new cell phone and new…
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my bill paymentmy bill amount is 20.70 but it charge me 24.77 its the second month..why????????
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daily cell data used even if I'm on WIFI at home ?I'm at home for several days now, and every day I have a small amount (around 20Mb) of cell data us…
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My data stop working yesterday, please help?Technical issue
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Anyone having Call issues?Lately I have been having quite a few issues with the calls with Fizz. Yesterday I kept trying to c… -
How to increase voicemail messages quantity?How do I increase the quantity of voicemail messages
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Can I use my fizz sim-card in Doha, Qaatar?I have a flight connection in Doha. I was wondering if I can you Fizz to make a call or using the d…
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Calls keep droppingWhen I try to call back to the same number, I get "Your call cannot be completed at this time.…
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SIM card never arrived. Please reimburse. Should I order a new one?I ordered a SIM card and was waiting to receive it and activate the service with FIZZ. SIM card ne…
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Calling Outside of Quebec with Add On not WorkingI was using Quebec coverage. When I was trying to call an Ontario number, my phone says, 'your curr…
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