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My Mobile
Archives for October 2022
Discussion List
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Data consumptionHey guys, I downloaded an app on my phone to follow my data consumption. Problen is there is a d… -
URGENT - no cell service since Oct 1 in fully paid planHas anyone had their cellular service cut off for some unknown reason? I have been without cell se…
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Test the Fizz networkHi, i'm currently with Koodo and the network reception is really bad at my home. I only get 1 …
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5G of data from VoLteHas anyone received the 5 perks from activating the Volte SIM card? It says that we should get it w… -
Payment issueHi! Again my payment keeps getting denied! Any solution? Thanks
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Questions regarding Mobile PlansHi there, I have a few questions about mobile coverage and plans before I make the switch. I go to …
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Is it possible to receive calls from QC when abroad, with money in your wallet?I'm planing a trip to the Caribbean and I have a medical appointment by phone planned during t… -
Wifi calling?Yet another question about wifi calling. Do we have any idea when this feature will be available fo…
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New SIM card rewardHi, over a month ago I received an email saying that if I accepted to change my SIM card I could g…
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Does fizz give 250mb of free mobile data every 3 months?There was a statement written in my fizz account that I will revive 250mb of data in 77 days. Can s… -
Is anyone having issues with LTE ?It has been 1 hour I don't have any internet on my cellphone. Does anyone has the same issue ? -
IwanIwant to change my sim card for a new one
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Why do my paiement is declined?I never had problems with the payment of my phone. I called mastercard and they said that everythin…
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can't pay my billi'm trying to pay my bill, but i cant. Message says credit card rejected. i spoke to my CC com…
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I can't add travel add-on to US, I get stuck when I press Confirm bottom.I went trough my account > manage > travel > destination > Travel add-on $8.00 > con…
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Mobile internet - MexicoMy 250 Mo mobile data roaming still not working. I'm on AT&T network, roaming mobile data …
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Phone transfer issueHi, I sent a request for phone number transfer from Virgin to Fizz last night at 9pm. I only receiv…
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SIM LTE DeliveryHi, I ordered a new SIM card to have access to VoLTE on August 24th and have yet to receive it. I …
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Why I didn't get the new sim card?Per email received, I ordered a new sim card on Aug 18. And according to that email, current sim ca…
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Activation sim card while keeping the same phone numberHello there, Could you please help me with the issue I have. I am trying to activate my new sim ca…
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How do I get refund for new sim cardI m going to the states and need new sim card for the volte. How do I get refund cause I paid for it -
When I am overseas, can I still make call to Canada or receive call from Canada?Hi there, I'm planning to travel to Vietnam for 1 month but my job requires me to be able to r…
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New VoLTE compatible SIM Card never receivedI did order the new SIM card when I received the request from Fizz (before the end of August). I h…
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Canada call plan not including British ColumbiaI need reach a contact in BC, canada, with code +1 672 xxx xxxx, and I've Canada Call coverage…
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I am still waiting for my sim card. How long does it take for it to arrive in Quebec?I am still waiting for my sim card. How long does it take for it to arrive in Quebec?