Most Recent Discussions
My Mobile
Archives for September 2022
Discussion List
-
Hello, I bought 60 min international calls for my fizz, but I cannot make calls?Hello, I bought 60 min international calls for my fizz, but I cannot make calls?
-
Travelling around the World and understanding Fizz’s capabilitiesI am soon to leave for a ~2 years trip around the world (not USA) and i would like to be able to re…
-
Why can't I change my mobile plan?Today is September 22nd. My next billing cycle starts on September 26th. I want to change my plan f…Answered ✓ Closed Amanda D. #39661 22 views 2 comments 0 points Most recent by Amanda D. #39661 My Mobile
-
New VoLTE cardI have not received my new VoLTE card yet. It may be partly my fault because I moved to new address…
-
US package upgradeI will be travelling to the US on October 9 for 8 days. Right now, I only have a domestic package o…
-
Bug in the change of my mobile planThere's some bugs today around my new plan and cycle : I changed data from 1 Go to 5 Go, I still ha…
-
how can i transfer my number from virgin to fizz?Hi, how can i transfer my number from virgin to fizz? I can't find the link to do that. Help. Thank…
-
No SIM card, no chat box..I ordered my SIM card on Monday, and received a notice that it was delivered a day later. I have no…
-
SIMI order the SIM card as requested and I do not see it in my order and didn't received it
-
How to choose when the next cycle startsThis is a question about my mobile plan. I get charged at the end of each cycle for the next cycle …
-
what’s up fizz, no service yesterday, no service todaywhat’s up fizz, no service yesterday, no service today
-
Cellular data cut off when I still have dataHas anyone ever had their data turned off when there is still data available? As soon as I use up t…
-
Recently Purchased a new Plan, but did not receive dataAfter recently upgrading my plan to 5gb, my new month has started and I have not received any data.…
-
how can I reactivate my plan?currently my plan is paid but it doesn't work. Its been more then 2 hours I need help
-
Expected delivery time for new VoLTE SIM cardHello, I have received a courtesy email from Fizz telling me to order a complimentary update SIM ca…Answered ✓ Closed yangjiablue 77 views 2 comments 0 points Most recent by Andrei_ref_R7VK1 My Mobile
-
Is it normal that my account has been showing 'Activation Pending' for like 2 days?I recently got a SIM card from Fizz, and completed the activation process to switch from another co…
-
Can a used Fizz sim card be used for a new account?Is it possible to buy a used sim card to open a new Fizz Mobile Plan?
-
Losing connectionI am getting three beeps and I lose phone connection. Help please.
-
Fizz call drops following 3 beepsI've encountered this problem in the past and now it's back.. Call time 12 minutes 1 second, three …
-
Why are my calls being disconnected after 13 minutes?I am having an issue with my phone giving me a three beep warning while I am in a call and at 13 mi…
-
Is service down again today?I cannot send text messages this morning again. What is going on? Making me rethink this service pr…
-
VoLTE Sim ordered but not receivedOrdered the new VoLTE sim card I was informed I needed to order late August but haven't received it…
-
SIM card hasn't been activated yetHello, so I've been waiting for over 4 hours and my SIM card didn't get activated yet, I got an ema…
-
planete express and my sim card deliveryso i ordered a sim card and this morning i checked the status and it says “in a vehicle for deliver…
-
Horrible signal receptionNot the 1st time I used videotron's infrastructure, but this has to be the worse reception I have e…
-
New VoLTE Sim Card delays?Hi, I ordered 5 VoLTE sim cards on 25 August but they have not yet been delivered. Any suggestions …
-
how to track SIM card shippingHi, I ordered my new SIM card four weeks ago as instructed by FIZZ. And Fizz informed that I will r…
-
Communication in case of an outage?Dear Fizz, So like many people on this forum, I had a service interruption this morning for a few …
-
USA data serviceHi! I am going to the States for a week. last time I put 10$ in my wallet for data, nothing worked.…
-
Activation PendingGood day Fizz members, I've just sign-up last week on September 13th and I've activated my Sim on S…