Recently Purchased a new Plan, but did not receive data

LindaP
LindaP Posts: 11 ✭✭
edited September 2022 in My Mobile

After recently upgrading my plan to 5gb, my new month has started and I have not received any data. I am left only with my data from my last month, but it says my plan renews in 29 days. Help!

Best Answer

  • Whizz
    Whizz Posts: 23,535 admin
    Answer ✓

    Hello there @LindaP

    I can see that you have reached out to us in privately in regards to this issue and that one of my colleagues has created a ticket for you. You can see it in your account by going into My Settings--->My Tickets.

    We will reach back to you through the email address registered on your account once the team finishes looking over your case.

    Have a good one!

    -Paul

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