A payment came out of my account but never posted to the account how do I rectify this so my son can have his phone
Hello Christ1ne,I am sorry to hear about this situation. I will escalate a ticket to verify what caused this. You will be able to see the progress from My settings > my tickets. As soon as we have any updates we will contact you right away via e-mail.Have a lovely day,-Alex
Hi, you have checked in your account at your transaction history: Settings/Transaction history/all transactions.
For this type of problem, you can contact Fizz customer service. Go to: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble with a question mark, you can chat with support. Chat is the faster way.
You can also use Facebook: https://www.facebook.com/fizzca/
Private message on Twitter: https://mobile.twitter.com/fizz_ca
WhatsApp: (438) 393-5814
But it doesn’t show
But it doesn’t show my son can’t use his line I want to fix that but it won’t let me