Payment

Christ1ne
Christ1ne Posts: 3
edited September 2022 in My Mobile

A payment came out of my account but never posted to the account how do I rectify this so my son can have his phone

Best Answer

  • Whizz
    Whizz Posts: 15,958
    Answer ✓

    Hello Christ1ne,

    I am sorry to hear about this situation.  
    I will escalate a ticket to verify what caused this.
    You will be able to see the progress from My settings > my tickets.
    As soon as we have any updates we will contact you right away via e-mail.

    Have a lovely day,
    -Alex

Answers

This discussion has been closed.