Christ1ne Posts: 3 ✭✭
edited September 2022 in My Mobile

A payment came out of my account but never posted to the account how do I rectify this so my son can have his phone

Best Answer

  • Whizz
    Whizz Posts: 19,105 admin
    Answer ✓

    Hello Christ1ne,

    I am sorry to hear about this situation.  
    I will escalate a ticket to verify what caused this.
    You will be able to see the progress from My settings > my tickets.
    As soon as we have any updates we will contact you right away via e-mail.

    Have a lovely day,


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