how can I reactivate my plan?

mrjasmin

currently my plan is paid but it doesn't work. Its been more then 2 hours I need help

Lorraine B. #12365

Did you reboot your phone?

Do you see that your plan is currently active on the Fizz portal?

If it's the case, that you reboot your phone after 2-3 hours and still have no service, you will have to chat with the support.

To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.

You can also use :

Twitter: https://mobile.twitter.com/fizz_ca

Facebook: https://www.facebook.com/fizzca/

Whatsapp: (438) 393-5814

Whizz

Hello mrjasmin,

I am sorry to hear about this situation.
I can see that you contacted our support team and someone already helped.
Don't hesitate to reach out again if you ever need assistance. 

Have a lovely day,
-Alex