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My Mobile
Archives for May 2021
Discussion List
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No service after paymentI paid this morning and my phone has not come back, everything looks good on my dashboard. Phone r… -
WIFI callingI know it's been asked many times but we need to know if it's in Fizz's plans to make it available … -
My cell data stops all the time. It was working fine before.All of a sudden my data has stopped working. It will come on from time to time, for an hour, then d…
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Not Mobile NetworkHello, I have had no connection on my phone for 4 days+ now. I tried restarting the phone, taking o…Answered ✓ Closed Carolina G. #7912 22 views 7 comments 0 points Most recent by Stevie W. #40024 My Mobile
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increase theI am surprised the answer from you, to see what you said, the price is cheap so it is reasonable t…
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Can I change from 450 to 514?I have a 450 number at the moment, and some systems I want to use have problems with that prefix an…
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UX Design: Plan migration rulesThere is a basic design problem combining Internet and Mobile plans on the same account. Internet … -
Moved: Pas de service sur mon cellThis discussion has been moved. -
Can't send MMS (again)Hi, I have a new fizz number (and SIM card) in my old cell phone. While configuring, I realised th…
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Roaming and phone is not functionalCurrently in USA, roaming not working. I have no data, no voice, no sms or mms. Using an android p…
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Why are calls to Switzerland not working?"Your call cannot be completed as this time, please try again later" I pay for internatio…
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Forgot my Voicemail codeHi, I forgot my voicemail code. How can I retrieve or reinitialize it so I can get into my voicemai…
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Calls are not always coming throughI have been missing calls because they are not coming through. At times they go directly to voice-m…
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Why my sim-card is UNKNOWN in phone settings? Why there are another accounts with my number??I got my number last week. When I go to the phone settings, it mentions my sim card as "UNKNOW…
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Promo till May 30thThe 5 1Go promo is until May 30th. If I get 2 SIM cards with my profil, does that mean I can get th… -
Does reducing data plan to zero affect accumulated rollovers?Mobile plan with upgrades and accumulated rollover data. If I reduce the data plan to zero, the upg…
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How to enable a non-data Videotron Line to send/receive MMS?I have a call only Videotron sim as "free" line from my family plan , it can only call/sm… -
Data Gifting Badges - must be friends?I usually do the anonymous gifting with referral codes to help strangers out every month, does this…
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Never received my card simI ordered my card sim the 09/05/2021, but I never received it. Indeed, the status of my order on my…
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Received an email saying that my mobile plan price will change, but I already pay that?Hello! So weird one here: I joined Fizz at the end of last year (December or January I think) for I…Answered ✓ Closed Sebastien C. #37494 31 views 6 comments 0 points Most recent by Clamarmic My Mobile -
Received an email saying that my mobile plan price will change, but that's already what I'm paying??Hello! So weird one here: I joined Fizz at the end of last year (December or January I think) for I…
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I have a problem concerning my lteHi, since a couple days, my lte isn't working anymore. I've tried the APN configuration tutorial an…
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Why did I received two different agreements ?Good morning ! I hope you are all well. This morning I received two emails from Fizz about my new …
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What's the best phone for Wi-Fi Internet connection (home & outside) AND who's making good pictures?What's the best phone for Wi-Fi Internet connection (home & outside) AND who's making good pict… -
Promotion clarification: 5GB of mobile data offered to all or only new customers?The banner reads: Subscribe to Fizz before May 30. All our mobile members will receive 5 GB of mobi…
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increase 3$ to my previous planI received notice that will be increased 3$ in 30 days, in fact I am with FIZZ more than 2 years , …
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price increaseHello, I got an email that Fizz is increasing the price of my plan. I have to pay an extra of $3. M…Answered ✓ Closed Daniela A. #22870 96 views 4 comments 0 points Most recent by Ali S. #829 My Mobile
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Do data upgrades still work on mobile plan with zero monthly data?The FAQ linked below suggests reducing your monthly data and using perks or upgrades to allow a low…Answered ✓ Closed Jacques_Assert 228 views 13 comments 0 points Most recent by Ali S. #829 My Mobile
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Change plan phoneI want to change my plan for your promotion plan you have advertised at 36? with 3 meg of data, how…
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Anybody else get $3 increase email?I was early fizz customer and didn't get it. I referred him to Fizz. My brother got email this mor…