Most Recent Discussions
Internet
Archives for August 2020
Discussion List
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I haven't been home and didn't notice my internet payment did not go through - now it's cancelled. HI don't want my internet cancelled, can I please have the option to pay for the last month and what… -
Can I use my TV cable as a coax cable for the modem?In my home, I do not have any coax outlet to use the coax cable for the modem. I was wondering if I…
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How easy did Fizz make your move?Less of a question but more of a comment... I just wanted to thank Fizz for making my most recent m… -
There is an outage in H2K2C1, Montreal near Frontenac metro. Fibre optic cable visible on the groundIt looks like a fibre optic cable has been ripped out and although I can log into my wifi network, …Answered ✓ Closed Patrick B. 66739 11 views 4 comments 19 points Most recent by Juan G. #29462 Internet
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Singing up a friendAm trying to help my friend singe up for internet we can’t seem to get it to work
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Prioritizing wireless devices?How can we give priority to certain wireless devices so they get a guaranteed amount of bandwidth? …Answered ✓ Closed Steve S. #29753 291 views 6 comments 12 points Most recent by Steve S. #29753 Internet
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Inconsistent speed?I have a 60/10 service and for no apparent reason, during a video conference, the service intermitt…Answered ✓ Closed Steve S. #29753 31 views 11 comments 11 points Most recent by Martha G. #29458 Internet
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Connection speedmy connection is awfull i cant even watch a clip in IG or anywhere thats so disappointing.Answered ✓ Closed Arash K. #29725 1 view 8 comments 18 points Most recent by Martha G. #29458 Internet
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Overdue payment and frozen internet?My payment was late for one day. Last time when I did my payment I revived an email at the same tim…
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Strange Issue - Any Ideas?Hello! I've had a recurring issue where both wifi and wireless stop working. Well, the wifi (2.4Ghz… -
Turning 5GHz to 2.4GHzHi all! Just got some smart devices but they do not pair with 5GHz. How do I fix this? Thank you fo…Answered ✓ Closed Victoria W. #29658 1.8K views 6 comments 11 points Most recent by Martha G. #29458 Internet
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No installation appointments until September 11?I'm trying to get my internet moved to a new apartment in the same building, but the entire appoint…Answered ✓ Closed jennifer L. #29652 11 views 6 comments 10 points Most recent by Juan G. #29462 Internet
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Internet plan 10Mbs very expensive ?Why the base internet plan is so expensive it does not make sense do you agree with me 10mbs 35$ vs…
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buggy modem software?Hi, I experience such issues with my modem (CODA). 1. The web interface constantly stops working (…Answered ✓ Closed Roman S. #27149 1 view 4 comments 17 points Most recent by Roman S. #27149 Internet
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how long does it take for the internet service to return after account was frozen from missing a paySo I missed a payment and fizz cut off my internet service. I went and made a payment tonight with … -
add unit C to the addressThere are multiple videotron users in my house. Can you please add the address ********. to identif…
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How to connect printer to wifi?Hi, I am having difficulties connecting my canon printer to the wifi. I tried what was said on oth…Answered ✓ Closed Elizabeth D. #26877 753 views 6 comments 12 points Most recent by Samuel C. 64723 Internet
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i can’t seem to find the chat bubble to contact the customer service??i’m trying to chat with someone and followed all the instructions to get there but it doesn’t appea…
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How strong is Fizz's signal in two storey houses?Is Fizz internet effective in big houses? If not, what should I install to have good signal everywh…
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How to subscribe if someone else is subscribed to the same apartment?I will be moving into an apartment on the 28th and want wifi to be available when I arrive. the pre…
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upset onre than ever thiefsmy email is b******@gmail.com change my address so the stupid technician can come 438 ****** or i c…
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Payment for my internetHi there , My internet was cut off because I didn’t have the money on card, it’s almost a week wit…
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Upgrade pending removal and adding new ones ?Hi ! I have recently levelled up and have a new upgrade for my internet service. I tried to swap t… -
Modem installation by a technician?I initially didn’t pay for the technician to install the wifi, but I have changed my mind, can I as…Answered ✓ Closed Arielle S. #3674 41 views 3 comments 16 points Most recent by Samuel C. 64723 Internet
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Suggestion to Fizz to add scheduled reboot to the routerI had to restart Fizz router almost once per week because the internet cuts and some lights turn of…Answered ✓ Closed George S. #20091 201 views 7 comments 20 points Most recent by Victoria C. #24523 Internet