Most Recent Discussions
Internet
Archives for August 2020
Discussion List
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Bi-annual payments : Can I pay for 6 months twice a year ? Can I pay with a prepaid Gift card Visa ?Bi-annual payments : Can I pay for 6 months twice a year ? Can I pay with a prepaid Gift card Visa… -
Cadeau n est pas activeI have activated 2 gifts of 20 dollars but they didn't show in my bill
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I cant subscribe?My roommate has Fizz internet and she leaves in 1 week with the modem, i tried to subscribe but it …
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Will the technician call me when he is arrived for the installation of the modem?Will the technician call me when he is arrived for the installation of the modem? How do I know he … -
How to reset modem after being in bridge mode?I recently tried out a new router and then put my modem in bridge mode, but I have removed the rout…Answered ✓ Closed Jennifer L. #18842 1.9K views 4 comments 14 points Most recent by SuperFizzeur Internet
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Spike in my connection ?Hello, I did notice yesterday that when my modem become hot the connection become unstable and I go…
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Is there an NTP server that we can ping that could be already available to Fizz customers ?Hi, I would like to know if there is a NTP Server that Fizz already provides to its customers. This…Answered ✓ Closed Etienne S. #29335 1 view 8 comments 19 points Most recent by Etienne S. #29335 Internet
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I will move to this house on August 30th. It is a residential home for me, not a commercial oneI will move to this house on August 30th. It is a residential home for me, not a commercial one
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Wifi not workingMy internet is not working, it’s the second time this happens this week. I tried chatting through F…
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Why fizz internet have no service in an area where videotron have?I am moving soon but my new area does not appear on fizz service area. However I know people there … -
Password not working ?Password not working
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My modern is not connected to the internetMy modem just isn’t connected to the internet, I’ve tried manually unplugged it and restarted via t…Answered ✓ Closed Michael T. 65788 171 views 9 comments 17 points Most recent by Victoria C. #24523 Internet
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Internet down since August 17th - Eastern TownshipsAnyone else experimenting this issue ? I have reached out to customer service and they are not help…Answered ✓ Closed Julien B. 40489 11 views 7 comments 17 points Most recent by Julien B. 40489 Internet
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Is the internet plan unlimitedI just want to know for sure that the 120 mbps internet plan is unlimited.Answered ✓ Closed JAMES M. #29251 11 views 5 comments 11 points Most recent by Victoria C. #24523 Internet
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What kind of Coaxial cable does Fizz uses?I want to buy a longer coaxial cable, what kind is recommended for maximum performance? -
Why isn't my network appearing on my devices?I just self installed my modem/router. All lights are on, i received a prompt from fizz to rename n…
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Can I buy a new RJ11 cable to replace the provided one?The provided cable (supposedly RJ11) only have two pins while RJ11 cable normally have 4 pins (from…
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Why i cant reset modem even in holding more than 10 second the reset bottom?Unabe to reset modem the modem is 2 days old and connection by cable is new. No way to get it work …
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Changing plan. Will i keep my 2$/1$ off coupon / month ?I’m currently trying to switch my plan for 60 mbps. On my current plan, I have 3$ off. But in th…Answered ✓ Closed Maxime V. #18645 511 views 5 comments 17 points Most recent by Philip D. #28440 Internet
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How do I get someone to contact me?I have been present at my apartment for the past two appointments I have scheduled and I've not be…
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Is there a way that show us how much data has been used on our residential Internet plan.Is there a way that show us how much data has been used on our residential Internet plan. I know it… -
Modem backup battery?Hello, I had a few electricity outages the last few days and I have to reset my modem because it lo…
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How can I change the date of my appointment with the installation technician?How can I change installation date for the earliest date possible?
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Use external routerCan I use my own router with Fizz internet?Answered ✓ Closed Katia T. #29154 11 views 2 comments 14 points Most recent by Katia T. #29154 Internet
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How come i went from 90-110mbps to 15-30mbps this week?Internet was working fine until this week, I didn't change anything so i don't know why this is hap…Answered ✓ Closed John N. #25164 1 view 6 comments 19 points Most recent by Philip D. #28440 Internet