Most Recent Discussions
Internet
Archives for August 2020
Discussion List
-
Password not working ?Password not working
-
My modern is not connected to the internetMy modem just isn’t connected to the internet, I’ve tried manually unplugged it and restarted via t…Answered ✓ Closed Michael T. 65788 164 views 9 comments 17 points Most recent by Victoria C. #24523 Internet
-
Internet down since August 17th - Eastern TownshipsAnyone else experimenting this issue ? I have reached out to customer service and they are not help…Answered ✓ Closed Julien B. 40489 12 views 7 comments 17 points Most recent by Julien B. 40489 Internet
-
Is the internet plan unlimitedI just want to know for sure that the 120 mbps internet plan is unlimited.Answered ✓ Closed JAMES M. #29251 12 views 5 comments 11 points Most recent by Victoria C. #24523 Internet
-
What kind of Coaxial cable does Fizz uses?I want to buy a longer coaxial cable, what kind is recommended for maximum performance?
-
Why isn't my network appearing on my devices?I just self installed my modem/router. All lights are on, i received a prompt from fizz to rename n…
-
Can I buy a new RJ11 cable to replace the provided one?The provided cable (supposedly RJ11) only have two pins while RJ11 cable normally have 4 pins (from…
-
Why i cant reset modem even in holding more than 10 second the reset bottom?Unabe to reset modem the modem is 2 days old and connection by cable is new. No way to get it work …
-
Changing plan. Will i keep my 2$/1$ off coupon / month ?I’m currently trying to switch my plan for 60 mbps. On my current plan, I have 3$ off. But in th…Answered ✓ Closed Maxime V. #18645 421 views 5 comments 17 points Most recent by Philip D. #28440 Internet
-
How do I get someone to contact me?I have been present at my apartment for the past two appointments I have scheduled and I've not be…
-
Is there a way that show us how much data has been used on our residential Internet plan.Is there a way that show us how much data has been used on our residential Internet plan. I know it…
-
Modem backup battery?Hello, I had a few electricity outages the last few days and I have to reset my modem because it lo…
-
How can I change the date of my appointment with the installation technician?How can I change installation date for the earliest date possible?
-
Use external routerCan I use my own router with Fizz internet?Answered ✓ Closed Katia T. #29154 13 views 2 comments 14 points Most recent by Katia T. #29154 Internet
-
How come i went from 90-110mbps to 15-30mbps this week?Internet was working fine until this week, I didn't change anything so i don't know why this is hap…Answered ✓ Closed John N. #25164 3 views 6 comments 19 points Most recent by Philip D. #28440 Internet
-
Router password?I forgot my router password. How do I reset it
-
Why does maintenance grid takes so long... I have no internet signal since 12... It's 22:27 now..?One of your o line guys answered when I fell asleep to tell me that my modem was offline and there …
-
Internet downMy internet went down 6 hours ago, can't reconnect and no one to help. What's going on FIZZ?
-
internet cable was cut, need someone to repairthe internet cable going to the modem was cut during renovation. i need to have someone to come in …
-
Will this work with telus tv?I don't have cable tv only telus tv. With this still work? And I don't have any extra open cable …Answered ✓ Closed kevin M. #29041 5 views 6 comments 5 points Most recent by Olivier R. #3666 Internet
-
Internet price increasesI saw recently that the prices seemed to have increased by 5$ across the board for the internet pla…Answered ✓ Closed LemonHead 212 views 6 comments 14 points Most recent by Matthew A. #24717 Internet
-
The technician didn't show up for the appointmentI booked an appointment for internet installation, but the technician didn't come. I didn't receive…Answered ✓ Closed Jun Z. #29011 146 views 7 comments 9 points Most recent by George S. #20091 Internet
-
my referral ?my friend gave me her code as a reference but when I fill out the questionnaire , I did not see any…Answered ✓ Closed van N. #28983 3 views 8 comments 12 points Most recent by Olivier R. #3666 Internet
-
Internet serviceHi i m looking forward to purchase a plan from Fizz but does their plans have the router and modem …Answered ✓ Closed Jia Y. 2 views 9 comments 10 points Most recent by Jean-Philippe G. #18343 Internet
-
where can i see appointments? to see cancellations etc.?When I login where can i see the schedule with cancellations etc?
-
Which Wi-Fi booster/repeater do you recommend ?Has anyone used a wifi range booster with the Fizz modem/router ? Was it efficient? Which model of …Answered ✓ Closed Samuel C. 64723 125 views 4 comments 20 points Most recent by George S. #20091 Internet
-
How to ask someone from Fizz or Videotron to fix a Cable disruption on my street in Saint-Constant,There is a cable that was broken in the light pole next to my street and it affects anyone that has…
-
Change Internet Provider?I have Fizz Internet for long time (introducing price). Overall, it is very cheap with my plan (120…
-
Xbox360 is asking for my wpa2, and won't connect?Where can I found my wpa2? And what a wpa2?
-
I want to change my current internet provider?Hi please advise the best offer you can give me, currently I am with Carry Telecom and I pay 35 dol…