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About my account
Archives for July 2023
Discussion List
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Change voicemail codeI've been trying to change my voicemail code, and it doesn't work, Fizz is telling me to go under: …Answered ✓ Closed Nikolas 22 views 1 comment 0 points Most recent by Andrei_ref_R7VK1 About my account -
Trying to get the Expert badgeDo I need to ask a question? I already posted several answers. I also got multiple referral bonuses…Answered Closed Gabriel P. #12089 61 views 14 comments 0 points Most recent by FizzyFizz JQMPM About my account
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good morning, our son past away and we have his cell with one of your sim cards in it.how can we know if his sim is still active did he buy the phone from Fizz or other supplierAnswered Closed jpbelley 21 views 3 comments 0 points Most recent by Andrei_ref_R7VK1 About my account
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Can I use coupon ''24hours unlimited data'' in USA?Hi everyone, Do you know if I can use the coupon ''24hours unlimited data'' in USA? Thanks!
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"24 hours free data" perk not workinghi, this is the second time the "24 hours free data" perk is hasnt worked, and I have pro… -
My phone has been stolen, can't seem to lock itMy phone was stolen on saturday, I have been trying to lock it since however fizz does not seem to …
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24hr Unlimited Data Perk did not workHello everyone! I just applied the 24hr unlimited data perk to my account but my profile still sh…
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My credit card got blocked because of a Paypal FraudHello, my credit card got blocked by the bank because of a Paypal fraud. Ill have more news towards…Answered Alexandra 41 views 10 comments 0 points Most recent by Sébastien code ZXEL1 About my account
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How how do the points earned get calculated, when it says +300 points?As you can see, novice badge put me at 22282 points, then when I got the expert badge, I gained onl…
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Do you gain points every month for baying your bill?I've been accumulating points but I've never used the forum before.
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Upgrading to VoLTE compatible sim card. Deadline?Hi there, Does anyone know when the 3G network is being shutdown? I have to order a volte compatib… -
Forum censorship?@Whizz just sent me an email saying I would be banned from the forums if I dared to suggest people …
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Why is Fizz CS so awful?@Whizz would it cost considerably more to have customer service that was actually helpful to the cu…
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3 hour hold for support is normal?@Whizz I'm tagging you again because this is getting excessive. I want to pay my bill, you wont ac…
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Why are the support wait times so excessive?@Whizz, more importantly, shouldnt a queue count down instead of randomly going up by several digit…Answered Closed noisemaker 121 views 20 comments 0 points Most recent by noisemaker About my account
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Whats with the ongoing problem of associating cards with non existant Home Internet plans?I am not the first person to have this issue clearly, but whenever it gets asked on the forum there…Answered ✓ Closed noisemaker 81 views 11 comments 0 points Most recent by noisemaker About my account
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Okta SSO error on log-inAnyone else getting errors when trying to sign-in on the Fizz website? c.f: https://sso.fizz.ca/a…
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Why was I charged twice 46$I usually pay 21$ per month and I changed my plan so that it would cost me 23$ a month. But for som…
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Want to give away bonus data 500 MB but don't know how to do itCan someone explain to me how I can give away 500 MB of bonus data that expires in 7 days? I don't …
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Accessing upgrades / language preference / referral bonusesAm I the only one who often has issues seeing available upgrades when accessing my account on my ph…
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Financing with AffirmIf I were to get a 36-month financed cellphone with Affirm, will the monthly statement (And what I …
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Looking to change my plan, but unable to do it for 4 daysIt says I need to wait until July 8th to change my plan. That is when my plan ends. So I will have …
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Apply DiscountI received an email stating I obtained a discount which is the original amount I would have paid in…
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Is it a human that makes phone plan changes or is it suppose to be « the system »?I changed plans in may for this billing cycle and I got charged the same amount as the old plan and…Answered ✓ Closed CARLOS P. #32430 101 views 7 comments 0 points Most recent by Whizz About my account
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Points balance is not updating anymoreWhat's happening to my account? My points balance is not updating anymore... I miss 124 pts to reac…Answered ✓ Closed FizzyFizz JQMPM 61 views 17 comments 0 points Most recent by FizzyFizz JQMPM About my account
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Volt SIM replacementHi I ordered a volt SIM for my US plan but I cannot see the order in my account nor a delivery in m…
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Is there a problem with the credit card update interfaceThe interface will not allow me to save my updated credit card info. It will not let me press the s…Answered Closed ShawnTaber 81 views 14 comments 0 points Most recent by FizzyFizz JQMPM About my account
