Okta SSO error on log-in

lbarouf

Screenshot 2023-07-11 at 10.16.59.png

Anyone else getting errors when trying to sign-in on the Fizz website?

c.f: https://sso.fizz.ca/auth/realms/etiyademo/broker/okta/endpoint?code=eaOkDzZKnqc3UVb9AYmv2UzIBahyXqB4YpzWHCryVwI&state=iqfLZ834cNBM8cvzq781QXdsDqJ8RlhmY2EK5EiANKs.cms

Jess_i88b6

Hi @lbarouf

Try to use the browser in incognito and clear the browser cookie and cache or try again https://zone.fizz.ca

lbarouf

IdP initiated authentication failure.

Sébastien code ZXEL1

@lbarouf

it happens from time to time I click to go back the page and click again and its working

lbarouf

It does appear to be cookie related. Not the best UX, I hope someone looks into it. I am not stuck, I can sign/in. It’s just not normal if it can happen to everyone.

Andrei_ref_R7VK1

Time to time happens to me as well.

AK20230110

@lbarouf

Hello,

It never happened to me.

You can report the incident!

You can reach customer service on Live chat at anytime : https://fizz.ca/en/support

Thanks @Jess_i88b6

@Andrei_ref_R7VK1 ... Oups

elena code xzi4t

This post seems solved to but not closed yet