Okta SSO error on log-in
Anyone else getting errors when trying to sign-in on the Fizz website?
Best Answer
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Hi @lbarouf
Try to use the browser in incognito and clear the browser cookie and cache or try again https://zone.fizz.ca
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Answers
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IdP initiated authentication failure.
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It does appear to be cookie related. Not the best UX, I hope someone looks into it. I am not stuck, I can sign/in. It’s just not normal if it can happen to everyone.
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Time to time happens to me as well.
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Hello,
It never happened to me.
You can report the incident!
You can reach customer service on Live chat at anytime : https://fizz.ca/en/support
Thanks @Jess_i88b6
@Andrei_ref_R7VK1 ... Oups
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This post seems solved to but not closed yet
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I am getting the same screen as shown in the original post. The answers include "it can happen to anyone, try incognito, clear cookies and cache". However, I do not experience login issues similar to this on any other website, so I don't understand why it seems to be a relatively common problem that cannot be fixed. I'm experiencing this on a chromebook with the chrome browser.
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This is very old post.
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Hello @LenK ,
Sorry to hear that you are having issues - if you tried every step possible, please reach our customer service with a screenshot of the error that you are receiving or send it to us on private so we can open a ticket and have our technical team investigate the situation.
In the meantime, since this is an old post, I will close it.
Thank you for your understanding.
Have a good one,
Raul, Community Moderator0
