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About my account
Archives for May 2021
Discussion List
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Would it be possible to get money returned?Hello. I had an Internet plan with Fizz and lived with a housemate, we finally changed apartments, … -
Cannot update profile, not even locationSays: Permission Problem You don't have permission to do that.Answered ✓ Closed ColinCreado 11 views 2 comments 0 points Most recent by ColinCreado About my account -
How do i update my Bio like some people do in this image.I want to be able to put my referral code in there too so its easier to ask for data. Can you pleas…Answered ✓ Closed ColinCreado 11 views 3 comments 0 points Most recent by ColinCreado About my account
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5 gb data promotionHi I was just wondering: am I going to get the 5 GB, even though I subscribed to fizz before may 30…
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Fizz chat feature not pops upThe problem with Fizz chat is now really nerve-wracking🤬🤬🤬 I have tried resetting, clearing all bro…Answered ✓ Closed bestmbaman 212 views 2 comments 0 points Most recent by ColinCreado About my account
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Monthly RateHi guys, did anyone else get charged 3$ more this month? I have quebec coverage.
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Referral codeI have Fizz home internet and am switching my phone and my son's from Koodo. Can I use my referal c…Answered ✓ Closed Michelle C. #22831 31 views 5 comments 1 point Most recent by ColinCreado About my account -
RewardsI got a $1 rebate for my Mobile service in October 2020. Customer service said that it is now expir…
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how can I change my payment as bill payment?how can I change my payment as bill payment?
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i want to make my monthly payment but not workinggggi want to make my monthly payment but not workingggg
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ForfaitJe me suis inscrit avec fizz le 24 mai. Il était écrit sur le site que ceux qui s’inscrivaient avec…
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pointsWhat are ways to obtain more points? -
Transfert compteBonjour, Je déménage bientôt mais je laisse le modem à mes colocataires. Puis-je mettre le modem au…
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Subscription Area ?Saw data only plans online - and package says "Canada Wide" ... then check to see if Roge…
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Link to my account doesn't work - page broken - can't update my payment methodHello, as mentioned in the question box, when I click on my account, it sends me to a broken page. …
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increase in priceWhat's with this 3$ increase? I find this very upsetting. Honestly I'm sure this will alienate a lo…Answered ✓ Closed Christopher R. #23122 41 views 2 comments 1 point Most recent by Faelirya About my account
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What is typical delay when increasing Internet plan speed?I increased the speed of my plan a couple of days ago. Two days ago, I received notice that the spe…Answered ✓ Closed Jacques_Assert 51 views 4 comments 0 points Most recent by Idefizz About my account -
I need 8 points to get to 15,000 - billing cycle in 4 days. Who can help?It seems like it’s a lot harder to get points around here now. Will the fizz community come through…Answered ✓ Closed FizzFanTim 31 views 13 comments 1 point Most recent by ColinCreado About my account -
VMS diverts onlineFor people traveling would be nice to be an option to setup VMS diverts online. This will help a lo… -
Unable to edit profile usernameWhen I attempt to change it, I get the following message. I am signed on. And I just posted this …Answered ✓ Closed Jacques_Assert 11 views 3 comments 0 points Most recent by Idefizz About my account
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Profile page is not available?I have this error when I am trying to open my profile page to change my adress since I am moving in…Answered ✓ Closed audrey S. #27328 362 views 6 comments 1 point Most recent by blaise About my account
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Call forwardingSo, I reset my iPhone because it was glitching so i typed *#62# and it says my calls are being forw…
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Solution hub appears to be inactiveDid someone forget to pay RingCentral a license fee? Here is one frequently asked question link, an…Answered ✓ Closed Jacques_Assert 62 views 2 comments 0 points Most recent by Jacques_Assert About my account
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5 GB extrahello, I just subscribed to Fizz as a new user on may 13, 2021 but did not receive my 5 GB extra, d…
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Profile page is not available?I have this error when I am trying to open my profile page to change my adress since I am moving in…Answered ✓ Closed Eric B. 30066 21 views 2 comments 0 points Most recent by Eric B. 30066 About my account
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10% rebate but new phone bill price is the same?Received an email last night stating that there will be a change in price to my mobile plan and the…
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bonus dosent workhy, i want to activate a second bonus on my phone. When I clic on it , it say that i need to wait u…
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Billing: price difference from 30 mbps to 60 mbpsI am looking into upgrading my internet speed from 30 mbps to 60 mbps (unlimited). On the previous …
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Can I transfer an Add-On?Hello there! I have 2 numbers on my account and accidentally put the add-on on the wrong number (in…
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Got charged 24 hours before but i still don't have acces to my data.It was supossed that i would get charged with the fees of my cellphone plan on monday 10-05, but in…
